NASSER ALHAZEEM

• Managed user accounts, permissions, and Active Directory health such as created, modified, and deleted user accounts, assigned appropriate permissions.
• Secured M365 via Azure AD (Authenticator, Compliance, Exchange, License, Password, User admin), streamlined provisioning, enforced compliance, and empowered new hires with pre-assigned M365 accounts and licenses.
• Streamlined new employee onboarding by configuring workstations, installing applications, and integrating them into the Active Directory domain.
• Maintained optimal printing functionality for the organization by installing, configuring, and supporting network printers and scanners.
• Secured essential IT equipment (computers, peripherals, licenses) for departmental needs within budget by researching vendors, negotiating pricing, and managing the purchasing process.
• Provided IT support across the company, including remote troubleshooting, on-site assistance, and technical guidance, ensuring smooth technology function for a geographically dispersed workforce
• Maintained accurate employee timekeeping and ensured adherence to company policies by configuring ZKTeco biometric machines, including user profiles, work schedules, and holiday settings.
• Implemented and enforced comprehensive Bitdefender antivirus policies with user assignments and software installation (on-site and remotely) for optimal endpoint security.