ناتاليا Stavila

Identifying and developing new business opportunities across global markets.
• Built and maintained partnerships with distributors, retailers, and e-commerce platforms.
• Managed sales cycles, negotiated contracts, and executed market expansion strategies.
• Led brand development, product registration, and marketing initiatives.
• Collaborated with manufacturers on product sourcing and supply chain management.
• Ensured regulatory compliance and streamlined operations for efficient market entry.
• Represented the brand at trade shows, conducted product training, and gathered market insights.

Develop service proposals to gain new profitable accounts by utilizing CRM to manage and retain sales.
Manage customer negotiation processes and improve various existing work process flows.
Analyze and support development and execution of underwriting, automation and operational strategies to efficiently and effectively manage the portfolio.
Maintain existing customers by utilizing creative problem solving and negotiation skills to resolve customer issues.
Utilize CRM software to build rapport and business relationships with key account

Handling key account (ADNH Compass, Marriott Group, Dubai Holding, Emaar )
• Operating Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit
• Serve as the lead point as the lead point of contact for any and all matters specific to your accounts
• of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

• Managing a portfolio of (P&G Procter and Gamble, Chanel, Clarins, JTI, Imperial Tobacco - Davidoff, Chalhoub, Pernod Ricard, Perfetti Van Melle, Godiva, Benefit Cosmetics Dior Group, Coty AMQ, Gucci accounts
• Lead Beauty/Sales Consultants program across the UAE for brands P&G Clinicare, Gillette, Wella Kolestone. (achievements: UAE Wella Koleston best In store beauty consultants world Wide)
• Build and maintain strong Beauty/Sales Consultants team in Dubai Duty Free, Dubai Airport for brands (Chanel, Clarins, Chalhoub, Benefit cosmetics Dior Group, Pernod Recard, Perfetti Van Melle, Godiva, JTI)
• Managing 5 direct supervisors and 60 promoters in multiple channels
• Lead, guide and coach teams within the region to build excellent knowledge/ skills / understanding.
• Monthly target setting with the promoters depending on Reach Targets and sales targets.
• Updates on % of Reach achieved vs. TGT by program (depend on activation monthly or based on duration) along with OOS reporting, Sales unit & Value Sales, Feedback and Basket sizes
• Periodic Field Visits to ensure quality of consultants (appearance wise) is in order
• Planning and execution of Promoter Evaluation
• Grooming Trainings with all newly hired promoters and refreshing for an old team.
• Maintains current and establish new strategic relationship with Key Accounts.
• Ensure high level of customer satisfaction through providing efficient, courteous and timely services to all customer requests.
• Preparing Quotations, Invoices, Costing Time sheets, Schedule and sharing with FLC Management and Clients.
• Perform an annual review with Key Accounts and Internal team.
• Prospect for potential new clients and turn this into increased business and Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

 •• Executed all outdoor marketing activities, i.e., Scratch & Win; Touch & Taste, etc in multiple channels (HORECA, Traditional & Modern Trade) for multiple products( Alokozay Tea, Alokizay Oil, Alokozay Tissue, ESSE cigarettes )
• Commenced and supervised Instore activities in major Key accounts and B class stores.
• Sourcing advertising opportunities and placing adverts in the press (local, regional, national and specialist publications) or on the radio (depending on the organization and the campaign);
• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters and e-newsletters and POSM
• Arranging for the effective distribution of marketing materials;
• Sourcing and securing sponsorship for exclusive availability of Alokozay Product portfolio in Horeca, Traditional & Modern Trade
• Conducting market research such as customer questionnaires and focus groups.
• Monitoring & communicating competitor activity, followed by planning and executing trade activities to defend Alokozay brands