ناتاليا Urecheanu

Retail Sales Consultant, Burberry Middle East
Abu Dhabi, UAE, October 2013 - Present
Burberry is a luxury brand with retail operations across the globe. Headquarters are located in London, UK. Web: http:// www.burberry.com

Responsibilities and Achievements:
• Generated more than 2 million AED in sales. Winner of the Highest "Digital Transaction Incentive"
• Proactively developed the sale by selecting an appropriate range of options for the customer, providing good product knowledge and offering additional items
• Involved in stock control and management
• Responsible for opening/closing the operating systems and the store
• Cultivating customer relationship and building loyalty to the brand in store and through digital technologies
• Generating daily and weekly reports for management regarding figures, health and safety and administration.

Purchase and Logistics Manager, IM MISO TEXTILE
Chisinau, Moldova May 2012 - September 2013
Miso Textile is the main supplier of IKEA products in Moldova.

Responsibilities and Achievements:
• Negotiated transportation rates and services. Analyzed all aspects of corporate logistics and determinate the most cost-effective and efficient means of transporting products thereby saving the company 15% on such costs.
• Recommended optimal transportation modes, routing, equipment, and frequency.
• Solved problems concerning transportation, logistics systems, imports, exports and customer issues.
• Negotiated with suppliers and customers for improving supply chain efficiency and sustainability
• Monitored product import and export processes to ensure compliance with regulatory and legal requirements.

Front Desk Manager, ICS Nobil Club SRL (Nobil Luxury Boutique Hotel)
Chisinau, Moldova May 2010- May 2012
Nobil Luxury Boutique Hotel Moldova is the best five star boutique hotel in Chisinau. http://www.nobil.md/

Responsibilities and Achievements:
• Started as front desk agent and got promoted to manager in only 8 months
• Evaluated the job performance if each front office employee, and participated in the selection of front office personnel
• Maximized room revenue and occupancy by reviewing status daily. Analyzed rate variance, monitored credit report and maintained close observation of daily house count.
• Operated all aspects of Front Office computer system (MICROS Fidelio), including software maintenance, report generation and analysis.
• Monitored all V.I.P 's special guests and requests.

Front Desk Agent, Hotel VisPas
Chisinau, Moldova May 2007- September 2009
VisPas is a luxury hotel located in the center of Chisinau. http://www.vispas.com/

Responsibilities and Achievements:
• Honored on the "Employee of the Month" wall
• Handled the help desk duties including greeting the guests, providing them with all the necessary hotel information, advising on travel
• Efficiently fulfilled the check-in and check-out formalities, managing keys and keeping records of the visitors
• Processed guest arrivals and departures, including all necessary payments