Scrum Master
ZUMMIT INFOLABS
Total years of experience :4 years, 7 Months
• Led the organization's transition to agile methodologies, particularly scrum, elevating the team's adaptability and responsiveness to change.
• Educated and mentored a cross-functional team on scrum principles, enhancing their understanding and proficiency in agile practices.
• Ensured strict adherence to agile and scrum methodologies, facilitating key ceremonies like sprint planning and scrum calls, and effectively resolving internal impediments.
• Monitored and reported scrum metrics, providing clear insights into team progress and areas for improvement.
• Handled a team of 35+ professionals including Business Analysts, Web Developers, UI/UX Designers, Data Scientists, and a Product Owner.
• Served as scrum master for various software development projects including a web application for Data Science API transactions.
• Served as the central point of contact, overseeing knowledge transfer sessions and maintaining project documentation.
• Facilitated team meetings and managed client relationships, thus enhancing project transparency and stakeholder engagement.
• Fostered a collaborative work environment, boosting operational efficiency and team productivity.
• Created user stories to amplify customer interaction and ensure delivery of stakeholder value.
• Played a key role in client negotiations and service delivery, aligning project outcomes with organizational objectives.
Successfully managed projects, for clients across the globe, while ensuring high quality and adherence
to best management practices.
Created detailed work instructions, improving process execution and team alignment.
Achieved cost savings of USD 37K & time savings of 1860 hours through automation in a
project.
Designed process flowcharts, identifying bottlenecks and optimizing efficiency.
Served as a communication bridge between stakeholders and the technical team, enhancing
system functionality.
Developed a robust knowledge base, reducing learning curves and increasing team autonomy.
Led training programs, equipping team members with skills to navigate complex systems.
Maintained project dashboards and reports, providing timely status updates to senior
management.
Handled client escalations professionally, maintaining high service standards.
Contributed to the improvement of team KPIs, focusing on the delivery of high-quality
work. My strategic input and leadership in this area led to enhanced team performance,
Implemented workflow improvements, leading to substantial time and cost savings.
Assigned HTS codes to products in adherence to WTO guidelines, requiring a deep
understanding of international trade regulations.
Conducted analysis of technical characteristics of products across diverse fields, ensuring
accurate HS code classification.
Conducted thorough research to identify new markets and understand customer needs.
Successfully generated high-quality leads across diverse domains, including logistics,
education, and consumer goods.
Arranged sales meetings with CXOs and other key decision-makers from prospective
companies.
Demonstrated strong interpersonal skills in building customer relationships.
Maintained, updated, and managed a comprehensive database
• Oversaw daily operations of the cement plant, ensuring efficient workflow and prompt resolution of breakdowns.
• Managed and allocated tasks to staff, fostering a collaborative and productive work environment.
• Generated comprehensive reports on plant performance, maintenance activities, and safety compliance.
• Monitored inventory levels to ensure availability of essential spares; streamlined procurement process using SAP.
• Programmed equipment flow using ladder logic for Schneider systems, enhancing operational efficiency.
• Liaised with various departments to coordinate efforts and maintain seamless communication across the plant.
• Maintained critical plant equipment, reducing downtime and extending equipment lifespan.
• Provided decisive leadership in troubleshooting, effectively resolving technical issues.
• Contributed to the Chief Manufacturing Officer's office by creating daily productivity reports, aggregating data from multiple plants across India.
• Assisted in the development of presentations and collated information from diverse sources for executive management review.