Nausrat Jahan أحمد

 Individual contributor supporting globally with end to end management from requirements gatherings till publishing
 Actively involved in WKO, KYC, NAICS, LDD, CDD and PEPs
 Tools: Confluence, JIRA, Microsoft Office, and GIT

 Individual contributor supporting globally with end to end management from requirements gatherings till publishing
 Tools - MadCap Flare, Advanced Information Manager (AIM), ProProfs, Filezilla and GIT
 Actively involved in:
 Proactive API documentation
 Product documentation
 Release notes
 Cloud and Agile methodologies

 Individual contributor with global support projects
 Worked with Oxygen editor and Xdocs (repo), XML Mind editor and GIT
 Worked with agile methodologies with end to end management from requirements gatherings till publishing
 Product documentation and release notes
 Worked on hardware and software documents

 API Documentation (JSon Scripts, XML, YML) - Web Services and REST APIs
 API Testing using POSTMAN
 Data push to GIT repositories with .md format
 Product documentation, presentations, and trainings
 End to end process management from requirements gatherings till publishing
 Individual contributor with global support projects (software and services)
 Worked with agile methodologies

With the Retail Services team
 Business Requirement Documents (worked as a Business Analyst)
 Flows and state diagram
 Worked/working exclusively for clients - Arzoo (flight and hotel bookings), CrownIT (voucher purchase), Ressy (Coupon code applications), JusTickets (Movie show bookings), ZopNow (groceries), OLA (cab bookings), Cyberplat + BillDesk + Bharat Bill Payment System (Bill Payment System), Ibibo (Fights + Bus + Hotel bookings), Abhibus (bus bookings)
 Client requirements gathering calls
 API understandings from the client

With the Engineering team
 Testing of APIs -XMLs
 Technical documentation for UI manuals
 Technical documents for different APIs
 Web Services APIs
 XML API documents

With the Production team
 Documents for the architecture and planning
 User Manuals
 Training Manuals
 SharePoint Admin
 Migration from one data centre to another data centre (ongoing)

With the authentication team (3DS)
• Gathering knowledge regarding the design for the migration from one Data centre to another
• Data migration done from Reliance DC to Tata DC for banks like PNB, Deutsche and YES bank
• Pay flows

• Publication of technical papers - 3 in International Journals
• Served the Institution as a Lecturer in the dept of Applied Electronics & Instrumentation (AEI).
• Subjects taught: Digital Signal Processing, Digital Systems Design, Advanced Communication, Mobile Communication, Computer Networks, Digital Electronics

 Requirements study analysis of 3GPP specifications regarding LTE
 Testing new software for Regression and Validation (RAV) for Aeroflex Base Station Emulator
 Technical Writer and preparation of user manuals
 Testing the Aeroflex Base Station Emulator with the TM 500 as test mobile and measuring the uplink and downlink data rates which were mainly research works back in 2010
 Research work involved in introducing digital fader inside 7100 BSE and its performance comparisons with other systems like the Spirent 5500 hardware