Operations Manager
A S Traders
Total des années d'expérience :24 years, 6 Mois
A S TRADERS (A Division of AFGHAN SOAP INDUSTRY)
OPERATION MANAGER July 2013- till date
It’s a distribution company and distributor of leading FMCG brands.
Responsible for all on site aspects of the Sales, logistics, supply chain, Marketing and customer delivery operations. In charge of making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.
Duties
• Working with multiple customers at the same time.
• Conducting disciplinary, capability and grievance investigations and taking appropriate action to address any failings.
• Responding to all customer complaints or queries in a efficient manner.
• Visiting key clients to build relationships and identify their key needs.
• Conducting crime and loss investigations into missing stock and loads.
• Ensuring the efficient running of administration and office procedures.
• Securing and alarming premises and monitoring security procedures.
• Actively managing subcontractors to ensure that they perform in line with their contractual agreements.
• Supervising the completion of all checks and documentation required by law.
• Monitoring and tracking the flow of goods into the warehouse.
• Controlling the order cycle.
Reliance Retail Ltd. is a subsidiary company of Reliance Industries. Founded in 2006 Reliance Fresh is the convenience store format which forms part of the retail business of Reliance Industries of India.
Duties
• Maintaining Retail outlet of 3500 sft
• Maintaining 40 members team
• Preparation of daily sales report
• Maintaining accounts
• Indenting on daily basis
• Achieving the targets on daily and monthly basis.
• Maintaining 30 members Financial Advisors team
• Solve Problem related to Claims and other customer related issues
• Motivate to the advisors and get the production from them and retain Performance of Advisor
Reliance Communications Ltd. is an Indian Internet access and Telecommunications Company headquartered in Navi Mumbai, India. It provides CDMA, GSM mobile services, fixed line broadband and voice services
. Duties
Maintaining 55 members Direct sales team with 5 Team leaders
Evaluate the daily activity report and solutions to Achieve the Targets on Daily, weekly and Monthly bases
Fixing targets to sales Team and supporting them to achieve the goal
Zion is Franchisee Airtel Relationship center of bharti Airtel Limited who is an Indian multinational telecommunications services company in India. It operates in 20 countries across South Asia, Africa, and the Channel Islands. Joined as Asst Manager and Promoted in 2002
• Maintaining 20 members sales team
• Problem related to billing other customer related issues
• Maintaining liaison between company and franchisee in the entire Sales and Customer Service related aspects
• Evaluate the of daily activity report and solutions to Achieve meet the Targets on Daily, weekly and Monthly bases
. Fixing targets to sales Team and supporting them to achieve th
masters in marketing
osmania University
10+2
high school passed with arabic language