Naveed Chowdhury

• Diagnosed and repaired laptops and notebooks including RAM, SSD, keyboard, and
screen replacement while ensuring hardware functionality and system stability.
• Installed and configured Windows operating systems, Microsoft Office, antivirus
software, and device drivers for enterprise-ready deployment.
• Performed BIOS configuration and firmware checks to ensure hardware
compatibility and system reliability.
• Conducted quality assurance testing on refurbished laptops and peripherals,
identifying hardware and software issues before shipment.
• Documented system faults and troubleshooting processes to assist technical teams
and maintain repair records.