Assistant Manager IT.
Intech Process Automation
Total years of experience :19 years, 4 Months
Functional owner of IT Infrastructure - Voice, Network and IT Systems (Maintenance & Improvement perspective). maintenance of IT Infrastructure and implementation of Information Security Controls in IT Infrastructure, quality service of IT deliverable on time and within budget.
5+ years of experience in IT Services, System & Network Administration and with outstanding success rate at installing, migrating, troubleshooting and supporting critical, multi-site deployment. Excellent communication skills with the ability to interface at all levels. A team player who also can work well independently and technical knowledge in the domain of Routing/Switching and Security.Basic role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems.
Developed network with Cisco router/switches. Managing domain Controller, ISA 2006, Asterisk(VoIP Server) IIS, Sharepoint server, and Centerlized Antivirus, MS Dynamic CRM, SugarCRM, Remedy Helpdesk Servers.
Develped helpdesk system to improve quality and efficient network support.
Troubleshooting regarding windows, email, SIP based IP Phones, IIS, and configuring/troubleshooting IP Phones, View Stations(video conferencing) etc.
To procure IT related equipments.
- To Troubleshoot Problems regarding windows, email, SIP based IP Phones, IIS, and configuring/troubleshooting IP Phones, View Stations etc.
- Team Member in Different Projects like ISA Server, Squid, FTP Server, Antivirus Server.
- Help IT Administrators in Backups and Voice CDRs.
- To procure IT related equipments.
In Progress.