Naveen Chandani, Front Office Manager

Naveen Chandani

Front Office Manager

Team Red Dot Media

Location
United Arab Emirates
Education
Master's degree, Business Administration
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

Front Office Manager at Team Red Dot Media
  • United Arab Emirates - Dubai
  • December 2015 to December 2015

Two Weeks Replacement
• To answer telephone calls and handle it in an appropriate manner
• To meet and greet client and visitors
• To perform general clerical duties including photocopying, faxing, mailing and filing
• Sign for Fed Ex/Airborne packages
• To do other duties as assigned

Assistant Manager at Al-riaz Agencies (PVT) Ltd
  • Pakistan
  • April 2014 to July 2014

• Correspondence with International Suppliers from China, Thailand & Indonesia
• Understanding of local market trends to demonstrate the suppliers
• Maintain and conduct the presentation and meetings on monthly basis
• To create, transcribe, and distribute meeting agendas and minutes.
• keep records of customer interactions, transactions, inquiries and complaints
• Communicate and coordinate with internal departments
• Had to setup accommodation and entertainment arrangements for company visitors.
• Scheduled and lead the visits with international and local clients
• Provided a positive attitude towards customers, suppliers and other team members
• Performed multipurpose tasks at once

Admin Assistant at BUPA Nursing Home
  • United Kingdom
  • April 2012 to February 2014

• To provide an efficient and effective service to customers by understanding their needs and requirements
• To provide the good explanation about the service to the patient and their relative.
• To maintain and update the patient’s record
• To demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognizing the importance and benefits of effective team working
• Deliver customer service in line with best practice

Supply Teacher at Prospero Teaching Agency
  • United Kingdom
  • June 2011 to June 2012

• Have taught in multiple schools around London

Telesales Executive at ICON Marketing
  • United Kingdom
  • January 2011 to June 2011

• Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.
• Develop creative pitches and propositions aimed at specific industry sectors
• Manage database to the high degree of accuracy to ensure targeted marketing activity can take place to generate new business
• Work closely with the marketing team to achieve sales objectives
• Negotiate commercial terms within set guidelines
• Attend monthly meetings with Managers to update information and discuss any issues

Primary Coordinator at The Metropolitan Academy
  • Pakistan - Karachi
  • June 2009 to December 2010

• Planning and organizing visits, field studies and special activities connected with the teaching of the subject.
• Supporting school in delivering the curriculum effectively.
• Managing resources effectively and ensuring appropriate value for money.
• Organizing and supporting a range of extra-curricular activities.
• Achieving and maintaining high standards of care and education.
• Planning, preparing and reviewing the school curriculum with other staff.
• Ensuring all Health & Safety policies are implemented and adhered to at all times.

Class Teacher at The Crescent Academy
  • Pakistan - Karachi
  • July 2006 to August 2007

• Plan, prepare and deliver activities that facilitate active learning
• Develop schemes of work and lesson plans
• Establish and communicate clear objectives for all learning activities
• Prepare classroom for class activities
• Instruct and monitor students in the use of learning materials and equipment
• Observe and evaluate student's performance and development
• Assign and grade class work, homework, tests and assignments
• Provide appropriate feedback on work
• Encourage and monitor the progress of individual students

Class Teacher at Happy Palace School
  • Pakistan - Karachi
  • July 2000 to May 2006

• Prepare required reports on students and activities
• Manage student behavior in the classroom by establishing and enforcing rules and procedures
• Maintain discipline in accordance with the rules and disciplinary systems of the school
• Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations
• Communicate necessary information regularly to students, colleagues and parents regarding student progress and their needs
• Keep updated with developments in subject area, teaching resources, methods and make relevant changes to instructional plans and activities

Education

Master's degree, Business Administration
  • at University of Wales
  • January 2014
Higher diploma, Business Management
  • at London Academy of Management Sciences
  • January 2012
Bachelor's degree, Bachelor's in Arts
  • at University Of Karachi
  • September 2007
Diploma, Modern Montessori Training
  • at New Century Education
  • January 2002

Specialties & Skills

Administration
Secretarial
Communication Skills
Customer Relations
Multitasking
PUBLIC SPEAKING
TEACHING
ADMINISTRACIÓN DE BENEFICIOS
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
LISTENING
MANAGEMENT
PROGRESS

Languages

English
Expert
Urdu
Expert

Training and Certifications

Full Attendance during MMT Diploma (Certificate)
Date Attended:
August 2002
Certificate of Merit (Certificate)
Date Attended:
March 1999
Certificate of Participating in Charitable Cause Contribution (Certificate)
Date Attended:
September 2014
Diploma in Business Management (Certificate)
Date Attended:
January 2012
Great Job (Certificate)
Date Attended:
January 2015
IELTS (Certificate)
Date Attended:
September 2012
Appreciation (Certificate)
Date Attended:
October 2014
Masters in Business Administration (Certificate)
Date Attended:
January 2014
Perfect Attendence (Certificate)
Date Attended:
July 2014

Hobbies

  • Sports
  • Reading Books