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Naveen Kumar

Senior Business Analyst (Intelligent Automation & AI)·Qbotica Artificial Intelligence Services Private Limited

India

Doctorate, Computer Science

Work experience

Total years of experience: 9 years, 10 months

Senior Business Analyst (Intelligent Automation & AI)

June 2025 - June 2026

Qbotica Artificial Intelligence Services Private Limited

Chennai, India •Remote

June 2025 - June 2026

• Architected Agentic AI Workflows: Led the conceptualization, design, and deployment of Agentic AI structures for next-generation cognitive automation pipelines.
• Cross-Functional Orchestration: Managed communications and alignment between corporate business users, IT infrastructure groups, and solution delivery teams.
• Value Realization: Engineered continuous improvement methodologies to track bot execution performance metrics and calculate quantitative ROI.

Company industry:: IT Services

Associate Manager – RPA

November 2021 - June 2025

HCL Technologies

Chennai, India •Hybrid

November 2021 - June 2025

Pipeline Delivery: Successfully identified, assessed, and brought 30+ enterprise-grade automation opportunities to production across Banking and Telecom spaces.
• Process Optimization: Standardized fragmented process operations, resulting in a sustainable 40% reduction in manual effort.

Company industry:: IT Services

Assistant Manager – RPA

November 2019 - November 2021

Hapag-Lloyd Global Services

Chennai, India

November 2019 - November 2021

• Opportunity Discovery: Analyzed complex logistical operational workflows to locate high-impact business automation targets.
• Technical Governance: Created high-quality automation scripts, comprehensive user acceptance test (UAT) cases, and formal process evaluation reports.

Company industry:: IT Services

RPA Developer

September 2016 - October 2019

Scope System InfoTech

Chennai, India

September 2016 - October 2019

• Lifecycle Engineering: Executed end-to-end bot development, rigorous staging testing, seamless production deployments, and hypercare support.
• Documentation Control: Formulated exhaustive Process Design Documents (PDD) and Technical Design Documents (TDD) mapping directly to governance frameworks.

Company industry:: IT Services

Education

Anna University – Anna University Of Technology Chennai

January 2026