Mohammed Navid Qazi

• Configuring, and managing VMware ESXI 6.5/7.0 servers and above.
• Deploying virtual machines by using template, clone on VMware vSphere client.
• Taking snapshots and migrating through VMotion
• Migrating Virtual Machines P2V and V2V.
• Troubleshooting of Disk Consolidation Issues.
• Creating Standard switches and Distributed switches and implemented VLANS in virtual environment.
• Configuring NIC teaming ESXI servers.
• Configuring Resource Pool, Alerts, and Alarms.
• Increasing Disk Space to meet client Requirements.
• Working with Templates and clones and Deploying Virtual Machine from Templates.
• Creating HA and DRS clusters and implemented FT.
• Creating resources pool, template, and clone in virtual center.
• Installing Patches using VMware Update Manager.
• Maintaining Virtual Machines using virtual center and Web access.
• Performing Snapshot and clone any update Activity.
• Creating VMFS datastore and connecting Esxi host to ISCSI storage array.
• Monitoring VM Performance charts and monitor Esxi host using EsxTop command.
• Configuring Single Sign On (SSO) in Vcenter.
• Installing and updating VMware-tools for Virtual Machines and vSphere7.
• Monitoring Vcenter and Esxi host logs.
• Configured and maintained Active Directory- User management, implementing various policies for the user, using group policy management in windows server 2012R2/2016.
• Implemented Backup Domain Controller for Active Directory.
• Monitoring Server Hardware, Performance, and up time and respond to outages promptly.
• Creating User accounts, configuring user profiles, creating local groups, and implementing group policies.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server
resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed.
• Troubleshoot and resolve hardware, connection, printer and software issues reported bythe users.
• Create, change, and delete user accounts per request on active directory.
• Coordinate and communicate with users and resolve the IT issues.

• Installing and configuring computer hardware, software, servers, networks, printers, and scanners.
• Providing IT system administration support to our client and operations.
• Manage IT inventory and asset management.
• SERVER Installations, RAID Configuration, AD Management, Creating Group Policies etc.
• Successfully supervised and supported 7 branches and head office with IT Support.
• Resolved diverse range of technical issues across multiple systems and applications for end users across various time.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Collaborated with HR department to design standardized on boarding processes and training .
• Active Directory accounts, configuration of Email Accounts.
• Inventory Management.
• Configuring Access points
• Wi-Fi Seamless connectivity across branches
• Hands-on Office 365, SharePoint, Cisco WebEx, Microsoft Live Meeting / Lync, Skype for Business, VMware, MS Visio.
• Administrate and managed email on all mobile devices

• Administrate and managed email on all mobile devices
• First, second and third line support coordination
• Installation of operating systems like Windows 7/10
• Installing Oracle forms, reports & Discoverer
• Taking complete Backup & Restoring of user data & Image using Paragon
• Installing Local Printers, and Configuring Network and Wireless Printers.
• Installing Active Directory and Creating Domain User Accounts and Archiving outlook.
• Polycom Video Conferencing.
• Help Desk.
• End-users support hardware / software kingdom wise
• Keeping records for computer equipment, supplies and spare parts with its location and participating in the yearly physical count
• Providing first-line investigation and diagnosis
• Resolving incidents/service requests when first contacted whenever possible
• Communication with users - keeping them informed of incident progress, notifying them of impending changes or outages, etc.
• Research & Development for the end-user related issues Developing and maintaining the incident management systems, process and procedures
• Participating in the operating systems, security, Microsoft programs... Installation, maintenance, configuration.
• Operational support of HHC/HHP
• Strives to resolve malware and virus issues within users workstations
• Vendor Management
• Inventory Management