Tech Operation Analyst (Co-op)
Sirar by stc
Total years of experience :0 years, 4 Months
• Collaborated with cross-functional teams to identify and resolve operational issues, resulting in improved
operational efficiency via implementing SharePoint and using Power Automate for the automation
process
• Implemented operational policies and procedures via CRM and Dynamics 365 that improved operational
efficiency and reduced costs
• Analyzed data and made business report charts (QBR, EBU, BPR) using excel.
• Implemented a system for monitoring data usage and performance, resulting in clarity and an increase in
system speed.