Deputy Executive Director of Facilty Mangment
KING FAISAL SPECIALIST HOSPITAL & RESEARCH CENTRE (GEN.ORG.)-RIYAHD, KSA
Total years of experience :22 years, 3 Months
•Deputy Executive Director, Facility Management
Provides management support to the Executive Director in developing organization strategies and administering the services and operations of reporting departments in the Organization.
•Directly responsible for all facets of the Support
Services Division’s operations including management, financial and strategic planning of the Environmental, Food, and Transportation Services departments.
•Managed and mentored multi-cultural staff providing annual performance review and training development guidance.
•Worked collaboratively with internal and external stakeholders to analyze project details, gather information, and overcome challenges to meet operational and organizational requirements.
•Reviews and monitors operations to assess conformity to established internal and international quality standards.
•Develops and executes long and short-term plans in line with the organization’s strategic objectives.
•Collaborates with management staff on cost-cutting and process improvement initiatives.
•Oversees the department with a clear focus on patient care, quality, employee retention, and improving cost-reduction strategies.
•Mobilized teams to improve performance and achieve high customer satisfaction ratings.
•Planned and collaborated with stakeholders to support ongoing building constructions and structural enhancements in the Hospital.
•Improved operational performance and minimize related risks by developing policies, procedures, and ensure full compliance to internal and international standards.
•Fostered team-building and staff training.
•Provided administrative support to Department Head and assume acting capacities as required in the management, planning, and operational activities.
•Inspected Hospital areas and initiated corrective actions in line with established Housekeeping standards.
•Assisted in proper staff utilization and assignments.
•Established standards and procedures for Housekeeping, Pest Control and Laundry Operations.
•Prepared and presented periodical reports to the management.
•Supported the coordination of staff development training programs.
•Supervised, conducted performance evaluation, and active training of Case Management Assistants assigned under his management.
•Promoted effective utilization of health care resources.
•Assumed leadership role with the interdisciplinary team to achieve optimal clinical, financial and resource outcomes within a defined timeframe.
•Participated in quality improvement projects.
•Assisted the discharge of patients and coordinated with internal and external stakeholders on patient transfers and referrals.
•Performed Case Management assessments within the day of patient admissions and prepared documents in 48 hours.
•Conducted daily unit rounds and partook in on-call duties.
•Demonstrated high standards of patient assistance, registration management, and communication skills.
Completion of Executive Master's in Business Administration (EMBA)
Completion Bachelor's Degree in English Language and Literature.
Completion of high school education