Outsourcing Manager
Adecco
مجموع سنوات الخبرة :11 years, 10 أشهر
• Successfully ensured peak daily operational efficiency through autonomous processes in logistics management.
• Established automated operations to manage peak daily efficiency across all management aspects.
• Led optimized full 360° supply chain execution, including vehicle management, legal compliance, branding, telecom, equipment, PPEs, and training.
• Meticulously managed P&L, tracking annual expenses with highly efficient budget management.
• Enhanced the hiring and onboarding process with a multi-level selection approach for quality and legal compliance.
• Managed performance and KPIs through dedicated follow-up, mentoring, and guidance at all organizational levels.
• Drove continuous improvement through technology adoption, streamlining deliveries, cost optimization, and ensuring safety standards.
• Cultivated a transparent culture of customer communication, proactively resolving recurring issues for enhanced performance.
• Discovered and onboarded new vendors using a 100% compliant cross-functional procurement process, including negotiations, transparency, dry run, legal documentation, and completing the formal onboarding process.
• Implemented a detailed reporting system that includes comprehensive data analysis and various metrics to facilitate cross-functional updates.
• Executed detailed operational and sales plans, resulting in a notable enhancement of company performance.
• Successfully carried out a growth and market strategy, achieving marked success in a competitive landscape.
• Meticulously supervised Profit and Loss (P&L) statements, providing thorough and comprehensive reporting.
• Generated and analyzed reports, actively contributing to the sustained growth of the business.
• Conducted thorough analyses of customer needs, leading to the tailored crafting of customized packages.
• Implemented a customer categorization system, significantly improving the effectiveness of the sales team.
• Cultivated enduring relationships with partners, thereby strengthening supply retention.
• Engaged in continuous research to enhance the overall quality of services provided.
• Drove company performance through the strategic execution of operational and sales plans.
• Successfully implemented and executed a growth and market strategy in a fiercely competitive environment.
• Oversaw Last-Mile operations, achieving metrics, ensuring improvement, and managing on/off-ground teams.
• Skillfully managed Profit and Loss (P&L), prioritizing client relationships for superior service and retention.
• Implemented controls to prevent overages, minimize expenses, and support sustainability.
• Ensured timely billing reconciliation for financial accuracy and efficiency.
• Managed shipment movement, optimizing routes for efficient and cost-effective logistics.
• Monitored training for top-notch customer service, covering shipment management and route planning.
• Conducted periodic audits to address disciplinary/noncompliance practices.
• Directed Last-Mile operations, achieving key metrics, ensuring continuous improvement, and overseeing both on and off-ground teams.
• Expertly managed P&L, prioritizing client relationships to deliver superior service and foster client retention.
• Oversaw end-to-end Supply chain process for outstanding handling, transportation of shipment from First to Last Mile Deliveries of Heavy & Bulky FMCG shipments.
• Implemented SOPs for excellence Warehouse management for seamless, automated operations and reduced manual interventions.
• Most Effective inventory management with daily tracking with comprehensive Reporting and Tracking.
• Implemented an outstanding Vendor Management system to create a disciplined Logistics process.
• Devised a flawless Receiving and Dispatching process of Shipments in exceptional vendor management.
• Recruited and trained team members for competence and productivity.
• Oversaw and coordinated suppliers' activities for smooth logistics and timely deliveries.
• Executed processes prioritizing health and safety in handling, storage, and loading.
• Identifying new Vendors through 100% compliant process of cross functional procurement process e.g., negotiations, transparency, dry run, legal documentations, and formal completion onboarding process.
• Developed SOPs for seamless, process-driven operations with reduced manual interventions.
• Design and implement training programs for 10 internal departments to enhance skills and promote professional development within the organization.
• Offering analytical insights for blended learning solutions and creative approaches to learning programs, ensuring effective and engaging training experiences.
• Conducting Training Needs Analysis (TNA) for the UAE Operations team, designing and implementing a yearly training calendar to address identified development needs.
• Effectively leading an innovative and diverse development plan for team members and management, including employee development training and management & leadership programs.
• Introducing and implementing innovative tools and resources like on-the-job observation, e-commerce tools, and online learning resources to enhance training solutions.
• Enhancing team productivity by showcasing value, conducting performance evaluations, and sharing best practices across the organization.
• Ensuring regular updates and recording of mandatory and operationally required training to maintain compliance and meet organizational standards.
• Implementing innovative evaluation measures to assess the effectiveness and efficiency of training programs, while maintaining accurate and comprehensive records for auditing purposes.
• Conceptualizing, Designing, planning, scheduling, and implementing of yearly Training calendar for the business.
• Collaborated for Training Needs Recognition, ensuring statutory employee training compliance cross-functionally.
• Research and Analysis to measure the result and its impact.
• Coordinating with various local authorities for various compliance needs and approvals.
• Ensure company compliance with local regulations, developing training programs for adherence.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.