NAYEEM CP

As a sales and application engineer my job profile includes:-
 Making cold calls to customers, Fixing appointments and physical visit to customer ends. Making dash entry
through security gates for new customer if needed and generating enquiry based on customer requirement by
application study.
 Submitting proposals and quotations to customers. Follow up with customers on the submitted offers for
clarifications and receipt of purchase order.
 Manage sales enquiries from the assigned customers in a timely manner. This includes generating & reviewing
customers enquiry, creation of opportunities in CRM, working with inside sales organization in preparation of
offers, securing price approvals from the relevant authorities in the organization, responding to customers with
offer, and negotiating price and terms & conditions that are favorable to Management .
 Review customer purchase orders for correct pricing, discounts, terms and conditions, part numbers and hand it
over to customer support for further processing.
 Identify key decision makers within customers organization (supply chain, engineering) and establish
relationships in favour of Management.
 Develop sales forecasting on a monthly basis and execute the sales plan to achieve bookings commitment for
the month, quarter and year.
 Proactively identify new business opportunities from the assigned customer base by understanding white space,
competitor weaknesses and new applications.
 Develop good understanding of Flow Solution Groups product portfolio, competitor products and industry
applications in order to formulate our positioning & pricing strategy to win business.
 Maintain awareness of customer trends, competitive activity and share with the Regional sales and marketing
teams.
 Seek assistance from Regional sales manager & regional field sales engineers in handling high value
opportunities.
 Act as the contact for receiving customer queries and service issues and work with the relevant functions within
the organization to bring them to satisfactory conclusion.
 Responsible for handling End Users, OEM’s, System Integrators & New Customers.
 Coordinating with factory/ customer care team to getting the shipment done.
 Making cold calls with customers & ensure to regular update the CRM for such cold calls