Bayt.com
Nayef Alayed, Business Development Manager

Nayef Alayed

Business Development Manager

شركة التشطيبات المبتكرة

Lieu
Arabie Saoudite
Éducation
Diplôme, medical sciences
Expérience
15 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 2 Mois

Business Development Manager à شركة التشطيبات المبتكرة
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis février 2016

Duties Includes:
1- Day to day operations supervision
2- Cost and Risk Control
3- Internal and External Communication with Clients and suppliers
4- Create and implement Business Plans according to business needs.
5- Improve current plans.
6- Negotiate new business deals and prepare quotations.

Operation Senior Supervisor à Etisal International Company
  • Arabie Saoudite - Jeddah
  • octobre 2010 à septembre 2015

• Report Weekly to Call Center Manager
• Set Company Policies & Processes.
• Improve customer experience.
• Direct responsible for 6 Team Leaders.
• Set and Apply the Action plans through the Organization.
• Process Making (Continuity Plans, Step-out Plans..)
• Weekly & Monthly Analysis.
• Arrange for new comers interviews.
• Deploying new information through Briefing Systems.
• Active and Live Call Coaching.
• Arranging events.
• Coordinating with Supporting Departments.

Team Leader à Ecco Outsourcing
  • Arabie Saoudite - Jeddah
  • janvier 2010 à septembre 2015

Managing a team of about 15 headcounts to get the best performance overall from attendance to KPI's and quality reporting.

Sales Consultant à HSBC BANK
  • Arabie Saoudite - Jeddah
  • mai 2009 à septembre 2009

• Customer Serves.
• Selling Products.
• Telemarketing .
• Marketing the new products through bank branches.
• Account Management.

Takaful Adviser à BANK ALJAZIRA
  • Arabie Saoudite - Jeddah
  • juillet 2008 à avril 2009

• Arrange Customer’s Portfolios in Takaful Shares
• Contacting Customers to Explain the New Products
• Closing Deals with New Agents.
• Expand the Group Business within Local Range.

Éducation

Diplôme, medical sciences
  • à High School
  • mars 2005

It was 5 grades certification system along with final exam I scored 3.5 in my area and passed the final exam with "very good" ranking

Specialties & Skills

Project Management
+Endorse 0
KPIs
+Endorse 0
Attendance
+Endorse 0
Customer Service
+Endorse 0
future leadership skill test
+Endorse 0
communication skills
+Endorse 0

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Email “Business & Commercial Writing Skills” (Formation)
Institut de formation:
Etisal International
Date de la formation:
March 2012
Durée:
2 heures
Personal Computer Office Applications. (Formation)
Institut de formation:
New Horizon Institute
Date de la formation:
December 2004
Durée:
16 heures
Customer Service Soft Skills course (Formation)
Institut de formation:
ECCO Outsourcing
Date de la formation:
September 2009
Durée:
5 heures
Basic Cardiac Life Support (BCLS) Provider (Formation)
Institut de formation:
King Fahad Hospital
Date de la formation:
September 2005
Durée:
4 heures
Future Leaders Course (Formation)
Institut de formation:
Update Training
Date de la formation:
June 2012
Durée:
6 heures
Basic Sales Training course (Aljazira Bank) (Formation)
Institut de formation:
Aljazira Bank
Date de la formation:
December 2008
Durée:
12 heures
I.V. Therapy Training Course (Formation)
Institut de formation:
King Fahad Hospital
Date de la formation:
December 2005
Durée:
2 heures

Loisirs

  • reading, swimming and social media
    I have passion in reading ,swimming and social media and networks along with people communication to be able to develop my self and gain more knowledge in my experience feelds Also I have passion in customer communication which leads me to get an award during my work in Aljazeerah bank