Senior customer Operations Officer
Audi Bank Syria
Total years of experience :9 years, 4 Months
- Manage a team of five employees, assign job tasks, monitor and evaluate the quality of performance and give support when needed.
- Establish relationships with potential customers and maintain existing ones, in order to develop the retail clientele of the branch.
- Manage cash liquidity inventory and allocation, and supervised cash insurance policy.
- Manage and monitor clearing house correspondence with the central bank.
- Carry out end of day controls, such as reviewing the daily operations, cash daily inventory and daily exception journal.
- Control daily journals related to customer operations.
I passed the following 48 courses to graduate: 1- Entrance to Accounting. 2- Financial Statements and Inventory. 3- Principles of Management. 4- Management Functions. 5- Political Economy. 6- Micro Economics. 7- Advanced Mathematics. 8- Entrance to Law. 9- History of Economical Thoughts. 10- English Language. 11- Arabic Language. 12- Political Education. 13- Principles of Statistics. 14- Production Management. 15- Corporations Accounting 1. 16- Corporation Accounting 2. 17- Banking and Monetary Policy. 18- Marketing. 19- Macro Economics. 20- Business Mathematics. 21- Public Finance and Taxation. 22- English Language. 23- Arabic Language. 24- Political Education. 25- International Economical Relations. 26- Project Planning and Monitoring. 27- Project Finance. 28- National Accounting, 29- Cost Accounting. 30- Commerce Law. 31- Economical Planning. 32- Economical Development. 33- People Management. 34- Applicable Economical Statistics. 35- Standardized accounting system. 36- Economical Studies ( in English ). 37- Arabic Language. 38- Industrial Projects Management, 39- Management Philosophy. 40- Behavioral Application On Management, 41- Local Trade Institutions Management. 42- International Trade Institutions Management. 43- Operations Research. 44- Decision Theory. 45- Basics of Flowcharting and Programming. 46- Project Managerial Evaluation. 47- Inventory Management. 48- Managerial studies ( in English ).