Engineer
Technosoft Global Services Pvt. Ltd
مجموع سنوات الخبرة :13 years, 0 أشهر
Roles and Responsibilities
•Managing Project servers, Domain controller, Access Control System, Virtual Machines, Documenting the project servers configurations and supports info.
•Managing user account and providing share and security level permission.
•Remote Administration on servers and systems.
•Managing SQL Server DB user rights.
•Monitoring and updating Tickets (issues) through Incident management system (Service Now) based on ITIL Process.
•File server Backup and restore DATA with backup tool and reviewing server logs for potential issues.
•Participated in complete system builds, upgrades, migrations, code deployments and patch management.
•Troubleshooting issues like Windows update & User login failure, Registry level problem,
Antivirus conflict and browser issues, application crash, system crash, driver issues.
•Key member in implementing the policies as part of ISO 27001:2013 and ISO 9001:2008.
•Managing DHCP Server.
•Network & log monitoring, Network trouble Shooting
•Perform IT security assessments or audits of internal networks and systems under the direction of IT
Security Management.
•Document findings in written reports with recommendations for remediation.
•Assist with the development and documentation of an overall IT Security architecture to assure confidentiality, integrity and availability of company IT assets
•Day-to-day support on Windows Server and backup/restoration; job entailed frequent visit to Data Center, due to the nature of the work.
•Installation, Managing and Monitoring of Windows Server 2003, 2008 and 2012.
•Migration from Windows 2003 domain to Windows 2008 domain.
•Active Directory Administration.
•Creating and Managing Ftp Sites
Client/ Project Involvement details
Multiplan - Installed windows server 2003 and managed the file server, terminal server to access outlook remotely.
Summit Health - Install Windows 2012 Datacenter for MSSQL database server & Configure tuning for better performance. Providing Database security permission for user to access the DB MSSQL DB, File and File group Backup. Administrator.
Key Skills & Competencies
• Experience of problem resolution & quality assurance procedures.
• Ability to work well in a team environment.
• IT security experience including anti-virus / malware, encryption deployment.
• Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.
• Able to communicate complex IT issues to suppliers and non-technical staff
AIRINDIA, Chennai International Airport
Roles and Responsibilities
•Provide maintenance and supervision to the whole I.T. infrastructure includes LAN, servers, switches, routers, firewalls, printers, Internet etc.
•Solving the issues related to software corruption and ensures minimum data loss.
•Maintaining, Trouble shooting, assembling and upgrading PC's.
•Email Configuration to client.
•OS Installation & Upgrade
•Implemented security policy and virus protection
•Coordinating with Consent person at Head Office, if any technical problems occurred related to Software
• Maintain Asset list
Client/ Project Involvement details
AIRINDIA, Chennai International Airport
Provided Application support and Coordinate with IT Operations Team for any issue, process and other compliance Monitoring and Resolve Issue of Server, PC (Windows) and peripheral devices
courses: Technical & IT Management Certifications •Microsoft Certified Solutions Associate windows server