Nazek El Samrah, Teacher

Nazek El Samrah

Teacher

AVSI

Location
Lebanon - Saidon
Education
Bachelor's degree, Psychology
Experience
8 years, 2 Months

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Work Experience

Total years of experience :8 years, 2 Months

Teacher at AVSI
  • Lebanon - Saidon
  • December 2018 to February 2019

English teacher

Customer Service Executive at Al Arabia For Energy & Investment July
  • Lebanon - Beirut
  • July 2018 to November 2018
Sales Executive at El Haceb S.a.l
  • Lebanon - Beirut
  • March 2018 to July 2018

• Managing client relationship with new and existing customers
• Developing new business from existing clients
• Demonstrating and presenting new services for new clients
• Run cold calls with new clients New clients I sold solution for

Training Assistant Manager at H&M – Alshaya
  • Lebanon - Saidon
  • October 2010 to November 2017

the absence of the store manager
• Coach, develop and mentor the store team
• Ensure the highest possible standards of customer service are offered on a daily basis
• Training responsible conducting weekly store trainings and delivering trainings for new
joiners.
• Use sales information to make commercial decisions
• Ensure all deliveries are correctly received and displayed immediately
• Ensure department is audit compliant and that the stock loss is kept at minimum.
• Set clear goals for associates and follow up on regularly
• Ensure the highest possible standards of customer service are offered on a daily basis
• Training responsible conducting weekly store trainings and delivering

Education

Bachelor's degree, Psychology
  • at Lebanese University
  • March 2022

-

High school or equivalent, Public Relations
  • at Lebanese International UniversitySidon Public School for Girls
  • January 2017

Specialties & Skills

COACHING
CUSTOMER SERVICE
MENTORING
RECORDING
FRANCéS
LANGUAGES
ADOBE PREMIERE
COMMUNICATION SKILLS
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert