Regional Sales Analyst
Mobilink - Orascom Telecom
مجموع سنوات الخبرة :18 years, 5 أشهر
• Managing Team’s Sales Portfolio by maintaining a healthy sales pipeline for achieving monthly and daily sales strike rate.
• Managing new accounts to ensure effective needs satisfaction, service quality, pre & post sales activities, revenue generation and client retention.
• Generating sales leads through various sources, identifying customer needs and requirements, submitting proposals, obtaining letter of intents, and closing sales.
• Regularly analyzing market through business intelligence reports, market and industry trends, competitor analysis, target marketing and others sales-related factors.
• Developed Job Descriptions for all positions at Head Office except Senior Management.
• Prepared Job Analysis Form for the purpose of job evaluation and redesigning compensation.
• Currently self-studying various salary grading systems to propose in future.
• Crrently handling recruitment activities i.e. job posting, receiving requests, & short listing.
• Created from scratch Job Descriptions (JD) and Job Profiles (JP) for the Group with a total of 180 positions across 7 sister companies.
• Created JP for staff on i-skills Suite 4, for use by each department & General Manager during performance evaluation process.
• Recruitment activities: design of the internal and external advertising announces, screening of applicants, coordinating with managers for those interviewed.
• Edited tests for Admin Assistant and secretaries based on their actual profile and work done, to hire competent staff.
• Designed, implemented, coordinated with department managers Orientation program for new staff to be held bi-monthly and included overview on UAE & RAK for expatriates new to UAE.
• Handled performance management of new staff by sending probation surveys via emails to managers and taking appropriate action (e.g. sending letter to employee for successfully completing probation period, arranging training, etc).
• Led the Performance Evaluation Cycle 1-08 project across Group - designed the Performance Evaluation policy & procedure, evaluation form and milestones.
• Trained senior management on staff evaluation using i-skills Suite 4 and implementing appraisal across the Group.
• Prepared procedure for Training & Development plan.
• Designed and delivered training for secretaries on telephone skills and for Estimation department on Business Letter writing format.
• Redesigned the Employee Handbook project: (revised & edited the current text, proposed new policies) and launched the first online version.
• Analyzed and revised the Onboarding process.
• Analyzed HR functions and proposed a project to introduce HR Metrics & HR Audit which was later considered by Senior Management for implementation.
• Prepared JS & JD for Client Servicing Department.
• Developed Employee feedback survey on HR department.
• Prepared training material Receptionist Kit, & Managerial Survival Kit for the position holder(s).
• Graded quizzes and case studies.
• Interviewing 6 multinational companies on their HR strategic practices.
• Developed HRM case studies on best HRM practices in UAE.
• Conducted online research on international recruitment & selection, international HR.
• Entered and analyzed data on organizational and individual values.
3.22/4, BP Research Award 06 (Honorable mention for School of Business & Management Progressive section)