Officer
MetLife Alico
Total years of experience :14 years, 10 Months
Providing and Processing quality services to the Customers and Financial Associates (Agents) regarding Insurance Policy.
Communicating with Agencies under Bogra Sales regarding the Production report.
Training of Financial Associates and Unit Manager to improve their productivity.
Nov. 2011 - Mar 2012
Working in MetLife Alico as Officer in Customer Service and Conservation (CSC) Department under Agency Management Department in to support Sales & Training for the Sales Forces in Bogra Sales Office.
Worked in ACI Godrej Agrovet Private Limited as Commercial Officer in Commercial and Supply Chain Department.
CO-CURRICULAR EXPERIENCE
August 2010 - Nov 2010
Worked in British American Tobacco Bangladesh Company Ltd as an Intern in Trade, Marketing and Distribution (TMD) Department.
January 2010 - March 2010
Successfully completed Internship and Project titled "Dun & Bradstreet Bangladesh Top 500 2009" in Dun & Bradstreet Rating Agency Bangladesh Limited as a Research Associate.
October 2009 - June 2010
Worked in The Nielsen Company (Bangladesh) Ltd. as Research Associate (Project worked for BATB, Daily Star, DHL, GrameenPhone etc.)
May 2008 - July 2009 Worked in Grameenphone Ltd. as Customer Manager in Customer Service Department under Commercial Division.
TRAININGS & WORKSHOPS
Name of Training Name of Institution Duration
Customer Management and Consultation Signet Corporation 5 Days
Workshop on Supply Chain Management Bangladesh Supply Chain Council 2 Days
Workshop on Business Plan Dhaka University Management Club 1 Day
Workshop on Art of Communication Dhaka University Management Club 1 Day
Business Case Analysis Dhaka University Management Club 1 Day
CV Writing & Facing Job Interview Dhaka University Management Club 1 Day
EXTRA CURRICULAR ACTIVITIES
Higher Secondary Certificate Examination 2005 Obtained GPA 4.70 in 5.00 GPA scale From City Royal College, Dhaka in Business Studies Group
Secondary School Certificate Examination 2003 Obtained GPA 3.81 in 5.00 GPA scale (without additional subject) From Mirpur Pilot High School, Mirpur, Kushtia in Science Group
MBA, Human Resource Management Obtained GPA 3.79 in CGPA scale 4.00 Department of Management Studies, University of Dhaka
BBA, Management Studies Obtained CGPA 3.52 in 4.00 CGPA scale Department of Management Studies, University of Dhaka