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Nazimul Bashar Bin Malik, Officer

Nazimul Bashar Bin Malik

Officer·MetLife Alico

Bangladesh

Master's degree, Human Resources Management

Work experience

Total years of experience: 16 years, 11 months

Officer

March 2012 - Present

MetLife Alico

Bangladesh

March 2012 - Present

Providing and Processing quality services to the Customers and Financial Associates (Agents) regarding Insurance Policy.
Communicating with Agencies under Bogra Sales regarding the Production report.
Training of Financial Associates and Unit Manager to improve their productivity.
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Officer in Customer Service and Conservation

November 2011 - March 2012

MetLife Alico

United Arab Emirates

November 2011 - March 2012

Nov. 2011 - Mar 2012
Working in MetLife Alico as Officer in Customer Service and Conservation (CSC) Department under Agency Management Department in to support Sales & Training for the Sales Forces in Bogra Sales Office.
Worked in ACI Godrej Agrovet Private Limited as Commercial Officer in Commercial and Supply Chain Department.
Company industry:
Insurance & TPA
Job role:
Other

British American Tobacco Bangladesh Company Ltd as an Intern in Trade, Marketing and Distribution

August 2010 - November 2010

CO-CURRICULAR EXPERIENCE

August 2010 - November 2010

CO-CURRICULAR EXPERIENCE
August 2010 - Nov 2010
Worked in British American Tobacco Bangladesh Company Ltd as an Intern in Trade, Marketing and Distribution (TMD) Department.

January 2010 - March 2010
Successfully completed Internship and Project titled "Dun & Bradstreet Bangladesh Top 500 2009" in Dun & Bradstreet Rating Agency Bangladesh Limited as a Research Associate.
Job role:
Other

Research Associate

October 2009 - June 2010

The Nielsen Company (Bangladesh) Ltd

October 2009 - June 2010

October 2009 - June 2010
Worked in The Nielsen Company (Bangladesh) Ltd. as Research Associate (Project worked for BATB, Daily Star, DHL, GrameenPhone etc.)
Company industry:
Business Consultancy Services
Job role:
Research and Development

Customer Manager

May 2008 - July 2009

Grameenphone Ltd

India

May 2008 - July 2009

May 2008 - July 2009 Worked in Grameenphone Ltd. as Customer Manager in Customer Service Department under Commercial Division.


TRAININGS & WORKSHOPS
Name of Training Name of Institution Duration
Customer Management and Consultation Signet Corporation 5 Days
Workshop on Supply Chain Management Bangladesh Supply Chain Council 2 Days
Workshop on Business Plan Dhaka University Management Club 1 Day
Workshop on Art of Communication Dhaka University Management Club 1 Day
Business Case Analysis Dhaka University Management Club 1 Day
CV Writing & Facing Job Interview Dhaka University Management Club 1 Day

EXTRA CURRICULAR ACTIVITIES
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

University of Dhaka

February 2012

February 2012

Master's degree, Human Resources Management

Bangladesh

GPA (point): 3.81 out of 4

GPA (point): 3.81 out of 4

University of Dhaka

December 2010

December 2010

Bachelor's degree, Management Studies

Bangladesh

GPA (point): 3.52 out of 4

GPA (point): 3.52 out of 4

January 2005

January 2005

High school or equivalent, scale

GPA (point): 4.70 out of 5

GPA (point): 4.70 out of 5

Higher Secondary Certificate Examination 2005 Obtained GPA 4.70 in 5.00 GPA scale From City Royal College, Dhaka in Business Studies Group

January 2003

January 2003

Diploma, scale

GPA (point): 3.81 out of 4

GPA (point): 3.81 out of 4

Secondary School Certificate Examination 2003 Obtained GPA 3.81 in 5.00 GPA scale (without additional subject) From Mirpur Pilot High School, Mirpur, Kushtia in Science Group

University of Dhaka

April 2000

April 2000

Master's degree, Human Resource Management

GPA (point): 3.79 out of 4

GPA (point): 3.79 out of 4

MBA, Human Resource Management Obtained GPA 3.79 in CGPA scale 4.00 Department of Management Studies, University of Dhaka

University of Dhaka

April 2000

April 2000

Bachelor's degree, Management Studies

GPA (point): 3.52 out of 4

GPA (point): 3.52 out of 4

BBA, Management Studies Obtained CGPA 3.52 in 4.00 CGPA scale Department of Management Studies, University of Dhaka

Skills

ACCESS
Beginner
ACCESS
Beginner
ASSOCIATE
Intermediate
ASSOCIATE
Intermediate
BSEE/SUPPLY
Intermediate
BSEE/SUPPLY
Intermediate
BUSINESS CASE
Intermediate
BUSINESS CASE
Intermediate
CASE ANALYSIS
Intermediate
CASE ANALYSIS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
SERVICE DEPARTMENT
Intermediate
SERVICE DEPARTMENT
Intermediate
SUPPLY CHAIN
Intermediate
SUPPLY CHAIN
Intermediate
TRAINING
Intermediate
TRAINING
Intermediate
USE CASE
Intermediate
USE CASE
Intermediate

Languages

Bengali

Beginner

English

Expert

Memberships

Ex General Dhaka University Management Club (DUMC)

Secretary

Organized several workshops and programs, coordinated teamwork for Dhaka University Management Club (DUMC) as General

Secretary