Regional IT Coordinator
Allied Bank LTD Regional Head Quarters
Total des années d'expérience :6 years, 11 Mois
• Assists branches/staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software as per approved guidelines.
• Liaison with vendor support contacts to resolve technical problems related to OS, warranty and replacement.
• Coordinate with Help Desk and Network Operations staff to determine and resolve problems received from branches regarding connectivity and Core banking application.
• Coordinate with Networks and Service provider for installation of media and conversion of links and branch system according to availability of upgraded media.
• Execution of Core banking migration project / Software rollout / LAN revamp and other projects under ITG in branches
• Interact with numerous computer platforms in a multi-layered client server environment including Installation/re-installation of Linux Servers/Terminals for configuration of legacy and core banking application
• Trains and orients branch staff on use of hardware, banking applications and other software.
• Assist in maintaining LAN/WAN Infrastructure like as DSL, WIMAX, DXX, and Fiber cables and also earthing of ATMs.
• Provide technical support & guidance for ATM related technical issues in coordination with NOC support Team.
• Visit branches under regional control for Preventive Maintenance of IT infrastructure and maintain/Update of all IT equipment’s in branches
• Monitor health check of UPS by reading its panel and subsequently guide the BM/BSM and seek guidance from manager Infrastructure for necessary action.
• Coordinate with BM/BSM with the help of Manager Infrastructure regarding the frequency adjustment of incoming power to the UPS by taking the reading from the frequency meter installed at the power panel also check battery bank of the UPS.
Major: Computers Network and Communication
