Senior Business Development Manager
Monster Gulf (Quess Corp Ltd)
Total years of experience :9 years, 7 Months
• Targeting business and driving business growth from across APAC & Middle East countries.
• Managed complex sales situations, followed the complete sales cycle, and ensured payment collection.
• I used consultative and solution selling approaches, along with my SaaS sales expertise. I managed and built high-performing sales teams, and provided performance management and cross-functional leadership.
• Effective use of Salesforce on daily activity, order details, follow ups, proposals etc.
• I also handled customer relationship management, key account management, territory management, pipeline management, sales process optimization, revenue growth, business development and lead generation.
New Business Opportunities: Identify and pursue new business opportunities while maintaining strong client relationships
Client Engagement: Engage with clients in the constructions, engineering, consulting, industrial, and government sectors.
Sales and Marketing: Utilize event planning, marketing, production, design, logistics, and coordination skills to execute
effective sales and marketing strategies.
Client Management: Utilize skills in project, budget, vendor, and client management to effectively address client needs and
ensure satisfaction throughout the project lifecycle.
Stakeholder Engagement: Engage with key stakeholders such as Purchasers, Procurement, Project Managers/Engineers, and
specification setters to understand project requirements and provide tailored solutions.
CRM Utilization: Utilize Goldmine CRM for effective database management, ensuring accurate and up-to-date records of
client interactions, leads, and opportunities.
Products Covered: Canon Large Format Plotter, Océ Business solutions, OKI MFP machines. Represent the product launch and
brand recall at various trade shows and social events.
Market Awareness: Stay updated on market trends and upcoming projects, ensuring proactive engagement and opportunity
identification.
Client Relationship Management: Fostered strong relationships with high-profile clients across diverse industries including
semi-governmental entities, project developers, construction companies, industrial plants, and events groups.
Temporary Power Management: Oversaw temporary power supply requirements (long/short term) from initial inquiry to offhire. Promoted newly green/renewable generation products Hybrid generators, Access platforms, rental solution DG sets.
Payment Management: Managed records of client payments and advised on payment plans aligned with credit facility terms
and monthly cash flow requirements.
CRM Maintenance: Maintained an online system of Customer Relationship Management (CRM), tracking follow-up details,
proposals, and client interactions for effective relationship management
• Maintaining excellent relationship with the customers and the key contacts of managerial of the companies and being responsive to their queries.
• Coordinated with departments for processing application through credit, fraud & risk, disbursals.
• Establish effective & professional communication both internal & external to ensure process with good disbursals and no errors.
• Followed Anti Money laundering guidelines and ability to source only legitimate business.
• Ensuring adherence to KYC norms, Legal and compliance of central bank.
Marketing Coordination: Coordinated marketing, direct sales activity, and administration efficiently to meet timelines and objectives.
Client Relationship Management: Established and maintained relationships with clients, managing client portfolios.
Sales Reconciliation: Conducted end-of-day sales reconciliation to ensure accuracy between sales and cash received.
Customer Engagement: Utilized effective customer engagement techniques and negotiated prices to drive sales and satisfaction.
Conflict Resolution: Handled customer complaints with professionalism, employing effective conflict resolution strategies to ensure customer satisfaction.
Marketing Communication Alignment: Aligned marketing communication strategies with brand strategies to maintain
consistent client presentation.