Neema Basheer

• Acted as a central coordination point between the MD/CEO and 10+ business verticals, ensuring alignment of operations,
policies, and leadership directives across functions including Operations, Credit, Sales, HR, Compliance, IT, and Audit etc.
• Prepared and presented executive dashboards, MIS reports, and analytical summaries on key business metrics; reviewed
data submitted by departments, provided insights and recommendations, and supported MD/CEO decision-making.
• Managed Management Review Meetings, including agenda preparation, data collation, participant coordination,
documentation, and recording of decisions; tracked Action Taken Reports (ATR) to ensure timely execution and closure.
• Captured and communicated MD/CEO instructions and strategic inputs to respective departments, monitored compliance,
followed up on deliverables, and escalated delays or deviations when required.
• Maintained structured tracking systems for priorities, deadlines, and follow-ups, ensuring accuracy of reports, disciplined
execution, and smooth flow of business-critical information.
• Monitored HR and operational indicators such as manpower status, attrition trends, operational risks, and compliance issues,
flagging critical matters to senior leadership and coordinating corrective actions.

• Supported HR operations through recruitment coordination, onboarding, induction scheduling, and preparing essential
employee documentation—ensuring smooth administrative flow for new hires and trainees.
• Maintained accurate employee records across HRMS, registers, and databases; conducted documentation audits and
improved filing and indexing systems for efficient, compliant data management.
• Coordinated training activities by scheduling programs, assisting with Training Need Assessments, and supporting appraisal
processes through documentation, evaluation tracking, and scorecard preparation.
• Assisted HR leadership with employee engagement tasks, grievance coordination, compliance documentation, exit formalities,
and day-to-day administrative support, ensuring organized, confidential, and timely workflow management.

Maintained content and campaign trackers using Excel, ensuring timely updates, accurate records, and clear coordination.

Managed the organization’s social media presence by preparing and scheduling content across platforms including Facebook, Instagram, YouTube, and WhatsApp, based on basic trend and engagement analysis.

Coordinated with team members for content approvals and scheduling, and prepared basic engagement and performance summaries using platform insights for internal reporting.