Levis As a Store Manager (Surat VR MALL)
Arvind Brands Ltd
Total des années d'expérience :12 years, 3 Mois
Presently Working with Levis As a Store Manager (Surat VR MALL)
Arvind Brands Ltd
Aug 2012 to Aug- 2013
Worked with U.S.Polo. ( Arvind Brands) As a Asst.Store Manager in karol Bagh (New Delhi)
EDHARDY (WADHAWAN HOLDINGS)
oct 2010- July 2012
Started working as Sr Fashion Consultant with EDHARDY (USA based brand) at select city walk Mall Saket New Delhi)
About Ed hardy Brand: Most important thing which makes edhardy different from others Brand Digital printing, Crystal work and world famous tattoo on merchandise made by DON EDHARDY and designed by CHRISTIAN AUDIGIER.
DLF RETAIL BRANDS LTD: JAN 19 2009-SEP 2010.
Worked as Fashion Consultant with ALCOTT (Italian Based Brand) at Courtyard
DLF PALACE Mall (Saket)
PVR CINEMAS LTD.
1 OCT 2006 TO 30 OCT 2008.
Worked with Pvr Cinemas as a a Senior Customer Service Associate.
FUNCTION AREA:-
• Visual Merchandising:- Promotion and developing a retail identity, developing visual merchandising kits based on product and season, formulation and implementing the concept of a visual merchandising cycle.
• Target Focus:- Ensuring the meeting to targets given for the Quarter and making plans in order to achieve the same. Ensuring the best levels of Service to the Existing Clients and again making new Clients with the goodwill created for the Brand in the region.
• Inventory Management:- Maintaining an optimum inventory level & the right merchandise mix in the Store.
• Customer Satisfaction:- Resolving customer queries and complaints by keeping the terms and conditions laid down by the company in mind and that the customer is also satisfied. Here by again maximum Stress on the best after-sales Service.
• New Season Launches:- Taking care of Timing and Qty of the new launches based on past analysis. Making internal and External Promotions for the New Launches (Pops, Incentive Schemes, Advertisement, Cross Promos.)
Responsible For Duties Such As: 1.Customer Service
• Handling the requests and inquiries of customer.
• Responsible for communicating with customers regarding sales on daily basis.
• Focus on up selling and cross selling to the customer.
2.Stock/Inventory responsibility
• Handling all stock movement like inward and outward as well as replenishment as per required
• Ensuring that the physical and system stocks both match without any errors.
3.Sales Feedback
• Interacting with back hand people regarding Daily sales report on important parameters like overall sales, catergory wise sales, walk-ins, conversions etc.
ITC-WELCOM GROUP
APRIL 1 TO SEP 30 2006
Worked with Fortune Hotel as a Management trainee.
I Did my management training from itc-welcom group Gurgaon for 6 month..it was fortune hotel
I am pursuing an MBA in retail mgmt. from SMU Delhi and I am done with my all semester but 5 exams are left for which I have to appear again.
I dId my graduation in B.A (English Literature) from jiwaji university Gwalior,Madhya Pradesh.
• Diploma in Hotel Management from IHM Gwalior. (M.P.) • Graduation in B.A (English Literature) from Jiwaji University Gwalior. (M.P.)
• Pursuing MBA in Retail Management from Sikkim Manipal University.New Delhi. • Basic Knowledge of Computer (MS Office)