NEERAJ JAIN, Manager Active operations

NEERAJ JAIN

Manager Active operations

Vodafoneidea

Location
India - Mumbai
Education
Bachelor's degree, B.E. - E&C
Experience
19 years, 6 Months

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Work Experience

Total years of experience :19 years, 6 Months

Manager Active operations at Vodafoneidea
  • India - Mumbai
  • My current job since December 2014

Governance of Radio Network Availability for all 23 Circles through Weekly calls/VCs with CTOs, O&M heads & Circle OEM team on basis of RNA Reports. (2G, 3G & 4G)
Involved in all technical discussions of RFP for Managed Services of field and evaluated vendors technical capabilities over operations requirement against their submission.
Regular support to managed service partners and circle team members for BAU queries related to contract signed and scope of work agreed between companies for smooth running of network.
Make every possible move to improve RNA for customers - By skipping release upgrade by analysing the feature benefits and correction impacts on networks, etc.
Software Upgrade Rollouts after successful closure of Pilots across networks for all OEMs all Technology.
Governance of all OEMs through monthly/Quarterly meetings on agreed Operational SLA status and challenges with improvement plan if any.
Keeping tab on Emergency and critical outages in network due to active equipment of OEMs through detailed RCA, detailed discussion with OEMs and on call support to circles.
Preparation of technical guideline or process document for OEMs / Circles as per requirements with all details.
Initiative related to AMC reduction plan and support for Opex savings as well.
Supporting circles during pre-monsoon exercise through governing OEM from central level with weekly progress tracker.
Keeping track of all 23 circle spare requirement and approves if fits the current guideline of spare allocation from planning and finance.
Tracking supplier dashboard and technology performance review with Vodafone group for Outages and performance of supplier equipments with detailed analysis through reports of NOCs.
Single SPOC for allocating SPCs to all 23 Circles for Entire RAN Portfolio.
Supporting IT security team to maintain MBSS & check on Vulnerabilities as per criticality through upgrading correction patch or RAD signed if not possible to comply.
Supports circle team for Arieso servers up-time as part of central team, troubleshoots with different team as connectivity is through captive link which involves many stake holders at central team.

Radio Access Engineer L1 at Nokia Siemens Networks Pvt. Ltd.
  • India - Hyderabad
  • My current job since April 2010

Handling HELP DESK Resolve case support for BSS at Level-1
Now providing the CARE Support for all 3 Circles of TATA DOCOMO and 4 circle Vodafone.
Commissioning & Integration of Nokia BSC3i in Tata Docomo and Vodafone Hyderabad.
Commissioning & Integration of Nokia BSC 3i and Flexi-BSC many Operators in other states.
BSC cabinet Expansion from 1000 to 2000 TRX capacity.
Completed OJT of one RNC at Idea-Banaras.
Done SW Up-gradation, change Delivery and Maintenance package Installation in BSC.
Done various Troubleshooting, site migration and BSC Rehoming, GB Over IP, X.25 etc.
BSS Rollout support in the CT, Execution of Care/rollout activities as per plan.
Provide the necessary support to the PM / MS concerning the rollout and care related issues.
Provide technical support to BSS- Teams.
Follow up of BSC/TCSM/BTS site folders and AT certificates with NIL Pending Point.
Configuration management & planned work on network & emergency handling.
Done GPRS and EDGE Implementation on BTS sites from BSC
Creating More Then 150 site database for the BTS sites in the BSC in BSNL.
Worked on BSNL software up gradation from S11 to S12 and S12 to S14.(Punjab, Haryana, UP, Rajasthan, Uttaranchal )As lead (planning and team handling during upgrade) for four states in Punjab, Uttaranchal, UP-West and Haryana.
Worked for ericsson swap project in ROB.

Deputy Manager NOC at Vodafone India Ltd.
  • India - Pune
  • May 2013 to December 2014

Handling all 11 Circles (Non-MS) including 7 NSN and 4 Ericsson in Change Management domain.
Rollout the Change management process across all 11 circles (BSS) by being customer obsessed & thru speedy delivery.
Coordinating the Change activities in all 11 circle BSS domain and Circles, Vendor Co-ordination, Setting priority to changes, and reporting to Management within SLA targets,
Meet the Network and Service availability target partnering with Fault /Problem/Service/Performance teams as per target.( Support to inter-department team through training on BSC Architecture & troubleshooting and further setting of Standard process for fast and correct Troubleshooting)
Efficient and prompt handling of all changes as per plan with focus on standardized method and procedures.
Enable/deliver the Rollout of new Software versions and Updates by driving Strategic Planning, Forecasting Processes through partnering with COG planning teams and seen as a customer obsessed function.
Ensuring uniform S/W Version and update within defined time frame.
Automation of CM activities for speedy execution, Accuracy to build trust towards circles and one company local roots
Ensure uniform process adherence across all 11 circles in BSS.
Deployment/Integration of new nodes, Projects as per agreed project time plan
Ensure the adherence to CHM process/Compliance and measurement criteria through quarterly audit, Roll out Best practices across circle, Cross domain/vendor Skill development
Ensure Security norms and practices.
Currently Engaged in Major Projects as RG30 S16.1, WB-AMR & IPA-13/APG-23/321 upgrades.
Supporting NSN_FM team time to time when ever required as having Good hands on Experience on NSN side.

Senior BSS Expert at ZTR Telecom
  • India - Lucknow
  • December 2012 to April 2013

Support for Swap and Redeployment of NSN BSC, BTS in BSNL phase VII project with ZTE BSC and BTS.( Supporting Entire 4 Circles ( Punjab, Up-East, Up-west & Haryana)
Completed three BSC_660 type Redeployment in Punjab Circle.
Completed One Live BSC rehoming from Chandigarh MSS to Jalandhar MSS with end to end coordination from Core End & Customer end(BSNL) as well.
Re-commissioning and integration of NSN BSC and BTS Installation after Swapping.
End to End responsibility of NSN Radio Part for Commissioning, Integration and Testing Including AT with BSNL Customer.
Support for Operation and maintenance and trouble shooting of Nokia BSC 3i.
Support for Operation and maintenance and trouble shooting of Nokia ULTRA BTS.
Working for making process for BSS and RF for coordination of work-orders.
Supporting OMCR also if they have any problem relating BSC and sites alarms.
Site Re-parenting from one BSC to another to swap NSN from ZTE.
Changing BCCH, NCC as per requirement from optimisation.
Creation of Sites, altering configuration of sites as per traffic requirements.
LAPD signalling creation in BSC over Abis interface, hence configuring transceiver in BTS cell sites.
Configuring SS7 signalling links in BSC over A-ter interface for signalling between BSC and MSC.
Creation of TCSM (TRAU) & SS7 signalling in Nokia DX200 3i BSC, Opening transcoders for traffic after proper call testing.
ET configurations change for making it compatible for use of it either for Abis or for SS7.
Well worse in MML commands of Nokia BSC with use of tools like Reflection, Hit, etc.
BSC health checks ups to prevent sudden service affecting outages of network.
Co ordinate & provide support to O&M team members of remote locations for fault rectifications from NMS & TNMS.

Sr. Engineer BSS O&M Support at Roshan Telecom Pvt. Ltd. ( TDCA)
  • Afghanistan
  • November 2009 to April 2010

Support for Operation and maintenance and trouble shooting of Nokia BSC 3i.
Support for Operation and maintenance and trouble shooting of Nokia FLEXI BTS.
Working for making process for BSS and RF for coordination of work-orders.
Supporting OMCR also if they have any problem relating bsc and sites alarms.
Site Re-parenting from one BSC to another to swap nokia from Siemens.
Changing BCCH, NCC as per requirement from optimisation.
Creation of Sites, altering configuration of sites as per traffic requirements.
LAPD signalling creation in BSC over Abis interface, hence configuring transceiver in BTS cell sites.
Configuring SS7 signalling links in BSC over A-ter interface for signalling between BSC and MSC.
Creation of TCSM (TRAU) & SS7 signalling in Nokia DX200 3i BSC, Opening transcoders for traffic after proper call testing.
ET configurations change for making it compatible for use of it either for Abis or for SS7.
Well worse in MML commands of Nokia BSC with use of tools like Reflection, Hit, etc.
BSC health checks ups to prevent sudden service affecting outages of network.
Co ordinate & provide support to O&M team members of remote locations for fault rectifications from NMS & TNMS.

BSS Engineer at Nokia Siemens Networks Pvt. Ltd.
  • India - Jaipur
  • September 2007 to October 2009

Software upgrade of BSC3i and BSC2i from S12 to S13.
Working onBSC2i & BSC3i (S11.5& S12), like TCSM, STMU, SET, CGR, CIRCUITS taking fallback & MO backup of BSC’s, also software up gradation of BSC/BTS.
Change Delivery implementation.
OSS over IP implementation and Gb over IP implementation on BSC’s.
Metro Hub-management in network for E1 protection and accountable for service &Quality performance of BSS Network, FIU management, Up gradation of BSS capacity.
Creating & Verifying the BSC2i & BSC3i databases like NSEI creation, site creation, and creation of GB link.
Operation and maintenance and trouble shooting of Nokia ULTRA, METRO, MIDI BTS AND FLEXI BTS.
Operation and maintenance and trouble shooting of PDH transmission equipments like Nokia flexi hopper (FXC RRI, FIU 19, and FXC E1/T1).
Installation, commissioning and O&M of Nokia Metro Hub used for achieving PDH loop protection. Making cross connections using commissioning tool Nokia Metro Hub Manager.
Commissioning of Ultra BTS site using commissioning tools Nokia BTS manager & Ultra site hub manager.
Commissioning of Metro BTS site using commissioning tools Nokia Metro BTS Manager.
Site shifting on different medias either on separate or cascading so that to make sure optimum use of media.
Site Re-parenting from one BSC to another to offload BSC or for media convenience.
LAPD signalling creation in BSC over Abis interface, hence configuring transceiver in BTS cell sites.
Configuring SS7 signalling links in BSC over A-ter interface for signalling between BSC and MSC.
Creation of TCSM (TRAU) & SS7 signalling in Nokia DX200 3i BSC.Opening transcoders for traffic after proper call testing.
ET configurations change for making it compatible for use of it either for Abis or for SS7.
BSC health checks ups to prevent sudden service affecting outages of network.
Co ordinate & provide support to O&M team members of remote locations for fault rectifications from NMS & TNMS.

Engineer O&M at Ericsson India Pvt. Ltd.
  • India
  • November 2004 to September 2007

•Coordinating with the field technicians to resolve any network degrading faults generated at BTS sites and Installation teams, presently looking after three districts. (This includes KOTA and BUNDI having 110 BTS sites).
•Carrying out preventive maintenance (monthly and yearly) and also corrective maintenance as per requirement.
•Maintaining micro-wave data, site infra detail data up to date.
•Doing configuration and commissioning of AXX 9100(connect), AXX 9200 (Having capacity to carry 1 STM) and DXX with MINI-LINK High-Cap for dropping E1’s at various sites in chain network.
•Site integration and site expansion from 2+2+2 to 6+6+6 in combination of 2202-2206 and 2206-2204 and 2206-2204 V2, Site integration of 2202, 2204, 2206, 2111(tower mounted BTS), IBS 2308.
•Up gradation of PDH from 2x2, 4x2 to 16x2 on network and up gradation of PDH link to SDH link.
•Site integration of 2202, 2204, 2206, 2111(tower mounted BTS), IBS 2308.
•Commissioning of 15/22, 7/11, 7/15GHz Microwave equipment’s for PCM links with 1+0 and 1+1.
• Installation of EDGE hardware and upgrade configuration for Ericsson BTS 2206.
•Software up gradation in the network, Alarm monitoring and fault analysis.
•E1 Routing for all the four Districts from BSC end and software up gradation of ET-4 cards.
•Working with WFM to accept work orders and take necessary and fast actions to resolve the Problems.
•Good hand on experience with WINFOIL to Block-Deblock sites, TRX addition/deletion, , preparing down TRX list and decrease the list by proper solution, checks and resolve CF alarms and Alarm monitoring.
Environment: - OMT R23_2, OMT R28_2, OMT 30_4, OMT 31_6, OMT 32_6, MSM 6.0, MSM 6.3, MSM 6.4, NM 2100 Craft Terminal, Terminal craft 4.0 for AXX, WINFOIL, AR_USER (used for BSC alarm monitoring).

Education

Bachelor's degree, B.E. - E&C
  • at Gyan Vihar School Of Engineering and Technology
  • September 2004

Specialties & Skills

Commissioning
Installation
Integration

Languages

English
Expert