Customer Service (Technical Consultant)
Sutherland Global Services
Total des années d'expérience :2 years, 4 Mois
Prob and Identify the customers issues with their McAfee Intel Security.
Do troubleshooting based on the issues by taking remote access and satisfy the customers need.
Handling more than one customers at a time.
Document all the customers interactions and the troubleshooting steps.
Do multi-tasking.
BCA