Project Associate
C-DIT
Total years of experience :1 years, 10 Months
C-DIT- Kerala Govt. Undertaking) is a leading Total Solution Provider (TSP) for the Govt. of Kerala in providing technical solutions in Information and Communication Technology projects. Centre for Development of Imaging Technology (C-DIT) was established in the year 1988 by the Government of Kerala with a clear view to take up research, development and training in Imaging Technology with an implied role in socially relevant science and development communication. C-DIT has set before itself the principal objective of bringing the latest technologies into the service of smooth governance and to empower the people for the end use of these technologies to the betterment of their own lives. Over the past 24 years of its existence, C-DIT has taken up many prestigious projects of the Government of Kerala and completed them successfully.
Responsibilities
•Currently assigned and working as Project Assistant to one of the largest projects of C-DIT.
•Periodic updating of data providing from the Commission.
•Providing training and support for the clients on relevant software/websites developed for them by C-DIT.
•Proper handling of all project files.
An Indian subsidiary of Customer Focus Services (CFS), a vibrant, rapidly growing Nevada Limited Liability Corporation headquartered in Los Angeles, C Cubed Solutions has been in business for more than 8 years and providing the Technical issues involving internet connectivity, email clients and operating System Issues. C Cubed Solutions, or Customer Focus Services as it is internationally known, combines global exposure and capability with the best of Indian technical insight and acumen. The service is designed to gather, integrate, personalize and manage customer knowledge and content across every channel of client communication, including high quality telephony, e-mail and Chat.
Responsibilities
•Responsible for taking control of and resolving Complex Technical and Escalated customer issues.
•Provide Technical support with Issue resolution via chat electronic medium.
• Identify and provide inputs on unique (or) recurring customer problems.
•Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
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