Senior Executive - ER
IMDAAD, A DUBAI WORLD COMPANY
Total years of experience :16 years, 10 Months
Currently reporting to Director - HR. Played a key role and supported HR Head in developing HR policies and procedures on issues such as working conditions, performance management, equal opportunity, disciplinary actions and absence management. Developed new HR forms for amended policies and procedures.
Managing complete cycle of recruitment for corporate office. Bring fresh blood for the company by liaising with local and overseas recruitment agencies, web portals and head hunting.
Revised job descriptions for more than 350 positions across all levels. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.
Prepare all new joiners, turnover, employee benefits and appreciation reports for more than 2000 employees. Custodian of all management reports and communicates this to line managers as and when required.
Working closely with department, increasingly in a consultancy role, assisting line managers to understand and implement the policies and procedures. Conducting Employee Voice Meetings every month for employees working at distant sites. Always delivered excellent customer services. Worked as company representative in communicating change management at the time of restructuring process.
Improved retention rates by understanding the drivers required to retain the performers of critical positions, also by applying engagement programs various within an industry where high turnover is the norm. This effort has been recognized by the company also.
Since one year has been conducting disciplinary functions which involves disciplinary meeting, issuing letters of concern, warning letters along with terminations.
Work closely with HR Head on pay related matters such as Pay reviews, bonus and reward programs. Maturely performed and assisted HR Head during Internal and External Audits every year.
Administering payroll in and out every month using HRIS Oracle. Working on Promotions and Transfers, Employee Terminations and Resignations. Updating and monitoring the leave records of employees.
Improved company’s formal Performance review program, by educating all line managers and team leaders on management’s criteria’s & expectations, which resulted in effective Performance appraisal programs running every year in the organization.
An excellent trainer and successfully developed creative training programs for new and existing employees, Conducting In house n External Trainings for different grades of employees based on need analysis. Training evaluation and linking it with Performance appraisal of employees.
Gained expertise in conducting exit interviews through experience. Furbish all settlement requirements until the complete exit of employee.
Executive - HR, July 2009 to June 2010
Key Responsibilities: Managing Human Resource functions for more than 2000 employees working for various clients of Imdaad based in UAE region.
◆ Managing complete cycle of recruitment for corporate office. Bring fresh blood for the company by liaising with local and overseas recruitment agencies, web portals and head hunting.
◆ Prepare all new joiners, turnover, employee benefits and appreciation reports for more than 2000 employees. Custodian of all management reports and communicates this to line managers as and when required.
◆ Working closely with department, increasingly in a consultancy role, assisting line managers to understand and implement the policies and procedures. Conducting Employee Voice Meetings every month for employees working at distant sites. Always delivered excellent customer services. Worked as company representative in communicating change management at the time of restructuring process.
◆ Improved retention rates by understanding the drivers required to retain the performers of critical positions, also by applying engagement programs various within an industry where high turnover is the norm. This effort has been recognized by the company also.
◆ Work closely with HR Head on pay related matters such as Pay reviews, bonus and reward programs. Maturely performed and assisted HR Head during Internal and External Audits every year.
◆ Administering payroll in and out every month using HRIS Oracle. Working on Promotions and Transfers, Employee Terminations and Resignations. Updating and monitoring the leave records of employees.
◆ Improved company's formal Performance review program, by educating all line managers and team leaders on management's criteria's & expectations, which resulted in effective Performance appraisal programs running every year in the organization.
◆ An excellent trainer and successfully developed creative training programs for new and existing employees, Conducting In house n External Trainings for different grades of employees based on need analysis. Training evaluation and linking it with Performance appraisal of employees.
◆ Gained expertise in conducting exit interviews through experience. Furbish all settlement requirements until the complete exit of employee.
ESSAR TELECOMMUNICATIONS - Ahmedabad, India.
ER Executive, January 2008 to December 2008
Key Results: ◆ We, as a team, successfully recruited 200 professionals (CSR's) in a day, a record of a kind till date.
◆ Conducted induction and team building trainings for both junior and senior level employees to make them aware of culture and mission and vision of Organisation.
◆ Solely responsible for conducting engagement programs like Fun At Work (FAW) programs, across work floor on a daily basis, which hosted 400 telecommunication employees at any given point of time.
◆ Introduced "Enhance Potential - Get Rewarded' survey program which was conducted on a monthly basis to monitor and improve work floor performance.
◆ We, as a team, successfully recruited 200 professionals (CSR's) in a day, a record of a kind till date.
◆ Dramatically reduced the attrition rate from 23% to 13% within 2 months, and thereafter further reduced it to an almost constant rate of 11% per month. This effort was highly appreciated by the management.
◆ Reduced the grievances escalation rate by 20%, by constantly conducting One on One meetings with the work floor employees and addressing their issue's to line managers and sorting them within timelines.
◆ Reviewed performance management programs by reviewing and streamlining the KRAs with the desired performance matrix of employees.
MA FOI MANAGEMENT SERVICES LTD - Ahmedabad, India.
Recruitment Consultant, July 2007, to December 2007
Recruited to work within MAFOI's vertical manufacturing domain, and successfully handled all technical and non technical assignments from MNC clients like Kohler, HUL, L&T, Aditya Birla Group. On the Job exposure to full life cycle of recruitment process, from Screening/Short listing/Interviewing candidates by understanding the requirement and culture of client/providing the client with suitable candidates within time limits.
PANASONIC BATTERIES INDIA LTD. - Indore, India.
Junior Technical trainer, September 2004, to March 2005
Key Responsibilities: ◆ Established training objectives in line with the company goals/policy and devised an annual Training Calendar independently.
◆ Assessing internal and external training needs of various levels of employees (blue collar) in consultation with supervisors and line managers.
◆ Developed technical, safety and behavioral training and development programs/modules for the employees.
◆ Assessing development plans for the supervisors and managers, executing the same with the help of external trainers/vendors.
◆ Evaluation of effectiveness of training and development programs by means of developing proper tools, utilizing the relevant evaluation data to revise or recommend changes in training objectives and methods.