Project Manager
CAIRO
مجموع سنوات الخبرة :12 years, 9 أشهر
Responsibilities:
• Managing Development & Customer Care teams by assigning tasks on DevOps tool.
• Implementing "new hospitals", Expansion "current hospital" & Closure Requests.
• Requirement Gathering phase across all departments.
• Planning, Executing, Monitoring & Controlling.
• Deliver on time "Go-live"
• Keep all stakeholders and your boss on the loop.
Responsibilities:
• Planning "Define and clarify project scope, Develop the project plan & schedule".
• Organizing "Define the organizational structure of the project team, Identify roles and positions Staff project positions"
• Leading "Setting team direction, coordinating activities across different organizational functions, motivating team members & Assigning work"
• Controlling "Measuring, Evaluating
• Controlling time management.
• Cost estimating and developing the budget.
• Ensuring customer satisfaction
• Analyzing and managing project risk.
• Monitoring progress.
• Cascade accurate information & sharing status update on weekly basis.
Responsibilities:
• Auditing day-to-day operations staff on the floor by checking Agents delivered feedback & supervisors presence.
• Identify common opportunity areas.
• Participating in the creation of the action plan based on gap analysis.
• Following up the execution of the action plan.
• Prepare monthly audit reports per program / site / country.
Responsibilities:
• Ensures proper Change Control processes and logs are used and maintained.
• Analysis and defines accounting information required to improve reporting and decision-making capabilities.
• Maintains existing project tracking file and will participate in the development of improved tracking systems.
Responsibilities:
• Making Troubleshooting steps through phone.
• Soft Skills.
• Handing angry customers.
• I had a task (Software Developer): Created application by using Visual Basic language & Crystal Reports. "For 6 months"
Responsibilities:
• Scheduling Meetings.
• Working closely with the store manager to lead staff.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Organizing outdoor meetings and events.