Assistant commercial director
El Morsy for Marble
Total years of experience :22 years, 6 Months
Manage the daily operations of the commercial sector office ensuring sales goals are met, policies & procedures are followed, and superior customer service is delivered
• Supervise export sales staff including but not limited to hiring, firing, disciplinary action, commendations, evaluations, scheduling, and training
Primary Responsibilities:
• Supervise staff ensuring all customers are satisfied and their needs are met.
• Mentor and train staff members in accordance with company policies
• Ensure staff is keeping work area clean and organized at all times
• Listen to staff concerns and implement improvement initiatives where appropriate
• Work with management team to ensure sales goals are met and margins are maintained
• Advanced knowledge of company’s mission, purpose, and goals
• Stay current on product knowledge.
• Dress appropriately for position adhering to facility dress code
Create regional sales plans and quotas in alignment with business objectives
Support Production Manager with day-to-day with upcoming orders
Evaluate production and individual performances
Report on regional sales results
Forecast quarterly and annual profits
Identify hiring needs, select and train new salespeople
Prepare and review the annual budget for the area of responsibility
Analyze regional market trends and discover new opportunities for growth
Address potential problems and suggest prompt solutions
Participate in decisions for expansion or acquisition
Suggest new products and inn
ovative sales techniques to increase customer satisfaction.
• Mail Distribution
• Faxing
• Filing
• Photocopying
• Ordering Supplies
• Create/prepare correspondence.
• Create/prepare presentations.
• Conduct Internet Research and some web site management.
• Coordinate travel arrangement.
• Handling air ticket booking for the employees.
• Handling hotels reservation for the employees.
• Coordinate between the distributors and the hotels for the travel patients.
• Track monthly department budget.
• Track the marketing budget.
• Prepare expense report.
• Maintain department credit line for purchases.
• Prepare all the required documents for the grants.
• Recording tenders schedule.
• Recording conferences schedule.
• Preparing and analysis sales monthly report (visits).
• Maintain calendars and schedule meetings.
• Provide departmental support and dedicated support to one or more professionals Global interaction and exposure to senior levels of the organization.
• Involved with project management / event coordination.
• Have timekeeping coordination/input Coordinate staffing activities to include interviewing, on boarding and transfers
Sell life insurance policies to individuals and then collect monthly or yearly payments from the policyholder. If the policyholder dies, Agents ensure that beneficiaries receive the designated financial settlement from the policy.
Contacting blind clients through phone,
arrange meeting and
presenting ACE Life
Making offers separately to each client according to his needs.
Closing the deal immediately.
Receive, direct and relay telephone messages and fax messages.
Direct the general public to the appropriate staff member.
Maintain the general filing system and file all correspondence.
Assist in the planning and preparation of meetings, conferences and conference telephone calls.
Make preparations for all kinds of meetings.
Maintain an adequate inventory of office supplies.
Respond to public inquiries.
Provide word-processing and secretarial support.
Type confidential documents on a word processing system.
Assist the CEO as requested.
Provide administrative services for the CEO.
Follow up purchasing orders & foreign purchasing activities accurately on daily basis. •Follow up with suppliers to deliver goods in time. •Negotiate with suppliers to get competitive prices & to reach better payment terms. •Communicate with Suppliers to get required documents for Clearance & Shipping Conditions. •Shipment follow-up in order to reduce lead time & avoid delivery issues. • Search for new suppliers. •Receive Requisitions from different Departments. •Follow up Delivery Problems as soon as it happens & resolve it rapidly with the lowest cost
Direct and coordinate activities of businesses and departments concerned with the IT training, Operations and Technical Support.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Oversee activities directly related to providing services.
Plan and direct activities coordinating with other department heads as required.
Recommend locations for new facilities or oversee the remodeling of current facilities.
1. Training:
• Search training suppliers, signed a contract with the partners at the company.
• Making training program and send to HR manager of approval and sent to all departments concerned.
• Preparing all tools for training.
• Organize the training.
• Make training list for employees to sign.
• Other work to fulfill training program.
• Contact with the outside training for the program.
• Make external training program and send to director for approval.
• Archive records of training, including course content, the training, the number of students, results, feedback …
2. Recruitment:
•Assist the HR Manager in developing job descriptions
•Coordinate local and overseas recruitment campaigns under the supervision of the HR Manager.
• Draft employment offer letter and contracts for selected candidates.
• Arranging interviews - room booking; candidates; hiring managers.
• Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation by the departmental heads.
• Interview candidates up to supervisors level and provide feedback to both HR Manager and Line Manager.
• Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.
• Conducts new employee orientation and apprises employee of benefit options.
• Types employment contracts, and issues engagement advice.
•Input applicant’s information into HR database.
Auditing and managing the MCIT (Ministry of
Communications and Information Technology) Scholarship. Collect, audit and review the MCIT daily, weekly and monthly reports from all Synergy branches. Make all the analyses reports of the MCIT.
1. Organize MCIT training project:
• Contact trainer and line managers to determine the location, time, facilities and training.
• Directly or authorization for junior training staff to organize and monitor the training.
• Preparing all tools for training.
• Organize the training include: review the list of participants, distribution of materials and training, monitor trainee in training, support trainer in training.
• Make training list for employees to sign, take back training documents.
• Other work to fulfill training program.
2. Manage the training records of the MCIT training project:
• Record training plan, training program.
• Record employee list who are trained
• Record trainee list who are attended
• Record results of evaluation, exams and training.
• Archive records of training, including course content, the training, the number of students, attendance, results, feedback
Managing MCIT Project. This project is a scholarship of
Ministry of Communications & Information Technology. Assist in planning, direction and coordination activities of designated projects under the supervision of the General Manager to ensure that goals and objectives of projects are accomplished with prescribed timeframe and funding parameters. Duties include daily, weekly and monthly progress reporting, invoicing, project accounting and general project support.
HR Specialist: responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
Sales Supervisor: Direct the actual distribution or movement of the training service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
HR Specialist: responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
Coordinate everything related by the training starting
from putting the courses schedule and assigning courses to the instructors and following up the courses.
1. Organize internal training programs:
• Search training suppliers, signed a contract with the partners at the company.
• Contact trainer and line managers to determine the location, time, facilities and training.
• Making training program and send to general manager of approval and sent to all departments concerned.
• Directly or authorization for junior training staff to organize and monitor the training.
• Preparing all tools for training.
• Organize the training include: review the list of participants, distribution of materials and training, monitor trainee in training, support trainer in training.
• Make training list for employees to sign, take back training documents.
• Other work to fulfill training program.
2. Organize external training programs:
• Contact with the outside training for the program.
• Make external training program and send to director for approval.
• Preparing procedures for employees, management who are appointed for training.
• Get the document, certificates with photo and keeping.
HR Specialist: responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
Sales Coordinator: perform Sales Force Administration Activities, Proposal Preparation, Clients Database updating and ordinary secretarial activities •I responsible of: •Order processing •Follow up on sales inquiries and sales orders •Maintain Customer files and profiles.
I was responsible for: Telemarketing: contacting new
clients through phone, inviting them to our center, meeting and presenting New Horizons. Sales: making offers separately to each client according to his needs.
Negotiating number of trainees, number of courses and the prices. Collecting the revenue from the clients.
I was responsible for: Telemarketing: contacting new
clients through phone, presenting CONRAD Hotel. Sales: making contracts separately to each client to be member in CONRAD Class. Collecting the revenue from the clients.
I was responsible for: Telemarketing: contacting new
clients through phone, inviting them to our center, meeting and presenting New Horizons. Sales: making offers separately to each client according to his needs.
Negotiating number of trainees, number of courses and the prices. Collecting the revenue from the clients