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Neil D'souza, HR Officer

Neil D'souza

HR Officer·AL DHOW INTERNATIONAL HOLDING

Kuwait

Bachelor's degree, Accounts

Work experience

Total years of experience: 13 years, 3 months

HR Officer

March 2024 - Present

AL DHOW INTERNATIONAL HOLDING

Al Kuwait, Kuwait

March 2024 - Present

Reviewed and processed Recruitment Approval Forms (RAF) and Increment Change-of-Status Forms, securing necessary approvals for new hires and internal changes.

Drafted and issued offer letters for local and overseas candidates, ensuring alignment with approved RAF details and organizational policies.

Created new employee codes for newly hired staff in Mystrox and pre-employment candidates in Hard Task systems.

Applied practical knowledge of employment regulations, employee rights, visa procedures, and compliance standards across the UAE and Kuwait.

Administered end-to-end payroll processing, leave management, and attendance systems with accuracy and timeliness.

Addressed employee grievances and managed disciplinary actions, ensuring consistent and compliant resolution.

Managed complete administrative processes related to resignations, terminations, and dismissals, including documentation and compliance checks

Reviewed and processed Employee Transfer Forms to support effective internal mobility and organizational restructuring.

Generated, analyzed, and validated HR reports on new joiners, salary increments, leave balances, and sick leaves for CRP employees.
Company industry:
Retail & Wholesale

HR Officer

April 2022 - Present

Al Thiqa Food Group

Hawali, Kuwait

April 2022 - Present

• Manage the full cycle recruitment process for various positions, from job requisition to candidate job offer acceptance.

• Hiring candidates (overseas and local) as per manpower requirements.

• Source candidates through a variety of channels, including job boards, social media, professional networks, and referrals.

• Manage and build relationships with external recruitment agencies and vendors as needed.

• Build and maintain relationships with candidates ensuring a positive candidate experience.

• Created onboarding plans and educated newly hired employees on procedures and regulations.

• Maintained physical and digital files for employees and their documents and attendance records.

• Take appropriate disciplinary actions against employees who violate rules and regulations and address employee grievances.

• Assisted the Payroll team in payroll administration (reviewing biometrics, overtime payment, change of status, preparing bank letters for end Service and vacation payments).

• Preparing Salary certificates and best Employee certificates and sending emails to colleagues for birthdays and work anniversaries.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Human Resources Officer

March 2013 - March 2022

SSH Design

Al Kuwait, Kuwait

March 2013 - March 2022

Support the recruitment team by using different talent pools (Indeed, Bayt & LinkedIn) to search for candidates matching the requirements.

Conduct initial interviews with candidates.

Managing and running Mobilization (on-boarding and off-boarding) process at SSH (Dubai, Bahrain, Kuwait) and along with Business Travels (flights, hotels).

Ensure the new joiners Probation review is completed and signed off before the due date.

Maintain and update HR files, annual leaves and employment information on the HRIS system.

Effectively resolved employee-related issues and addressed concerns.

Support HRBP with pay review and promotions followed by the Performance Management Process.

Liaise with Payroll team, Finance and Senior HRBP for departing employee’s end of Services procedures.
Company industry:
Architecture
Job role:
Human Resources and Recruitment

Education

Vidya Bhavan College of Commerce

March 2012

March 2012

Bachelor's degree, Accounts

India

GPA (percentage): 50%

GPA (percentage): 50%

Major subjects Banking & Finance.

University of Pune

March 2012

March 2012

Bachelor's degree, Banking

India

Skills

Mobilization
Expert
Mobilization
Expert
Recruitment
Expert
Recruitment
Expert
Reporting
Expert
Reporting
Expert
Employee Relations
Expert
Employee Relations
Expert
Human Resources
Expert
Human Resources
Expert
Problem Solving
Intermediate
Problem Solving
Intermediate
Time Management
Intermediate
Time Management
Intermediate
Communication
Expert
Communication
Expert
Reporting
Expert
Reporting
Expert
Attention to Detail
Expert
Attention to Detail
Expert
Coordination
Expert
Coordination
Expert
Adaptability
Expert
Adaptability
Expert
order
Expert
order
Expert
Team Player
Expert
Team Player
Expert
planning
Intermediate
planning
Intermediate
teamwork
Expert
teamwork
Expert
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
sourcing
Intermediate
sourcing
Intermediate
orientation
Intermediate
orientation
Intermediate
Office Work
Expert
Office Work
Expert
Negotiation
Expert
Negotiation
Expert
Marketing
Intermediate
Marketing
Intermediate
Policy
Intermediate
Policy
Intermediate
Mass Recruitment
Expert
Mass Recruitment
Expert
Onboarding
Expert
Onboarding
Expert
Recruitment Operations
Expert
Recruitment Operations
Expert
HR Strategy
Expert
HR Strategy
Expert
HR Officer
Expert
HR Officer
Expert
Human Resources
Expert
Human Resources
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Expert
Administration
Expert
Recruitment
Expert
Recruitment
Expert
Operational HR
Intermediate
Operational HR
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Procurement
Intermediate
Procurement
Intermediate
Purchasing
Intermediate
Purchasing
Intermediate
Office Management
Intermediate
Office Management
Intermediate
Typing
Expert
Typing
Expert
Mail
Intermediate
Mail
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL CULTURE CHANGE
Intermediate
ORGANIZATIONAL CULTURE CHANGE
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
Cost Control
Expert
Cost Control
Expert
Soft Skills
Expert
Soft Skills
Expert
Interviewing
Expert
Interviewing
Expert
Management
Expert
Management
Expert
Hiring
Expert
Hiring
Expert
HR Management
Intermediate
HR Management
Intermediate
Payroll
Beginner
Payroll
Beginner

Languages

Hindi
Expert
English
Expert
French
Beginner

Training and Certifications

Certifications
SHRM – CP
Delivering an outstanding experience for Internal Customers
Feb 2017

Hobbies

  • Playing Sports, Browsing the Internet, Reading