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Nilesh Dhyani , Senior Fashion Consultant

Nilesh Dhyani

Senior Fashion Consultant·Urban Monkey

India

Bachelor's degree, Art

Work experience

Total years of experience: 3 years, 4 months

Senior Fashion Consultant

July 2025 - December 2025

Urban Monkey

Mumbai, India

July 2025 - December 2025

Company industry:
Fashion & Apparel
Job role:
Beauty and Fashion

Senior Fashion Consultant

August 2025 - November 2025

Urban Monkey

Mumbai, India

August 2025 - November 2025

• Delivered brand-focused customer experience and styling guidance
• Encouraged repeat purchases through personalized engagement
• Supported store targets and daily operations
Company industry:
Fashion & Apparel
Job role:
Sales

Sales Assistant & VM

October 2024 - July 2025

Mokobara Lifestyle

Mumbai, India

October 2024 - July 2025

• Managed customer interactions from entry to billing
• Implemented visual layouts as per brand guidelines
• Assisted with inventory checks and replenishment
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Assistant & Visual Merchandising Associate

October 2024 - July 2025

Mokobara Lifestyle

Mumbai, India

October 2024 - July 2025

• Managed complete customer journey from greeting to billing.
• Received multiple positive Google reviews from clients for exceptional service.
• Executed VM layouts according to corporate guidelines.
• Supported inventory audits and stock replenishment processes.
Company industry:
Retail & Wholesale
Job role:
Sales

fashion consultant

March 2023 - October 2024

Tata Trent Westside

Mumbai, India

March 2023 - October 2024

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Fashion Consultant

March 2023 - October 2024

Westside (Tata Trent Ltd.)

Mumbai, India

March 2023 - October 2024

• Assisted customers with outfit coordination and product selection
• Consistently applied upselling techniques to increase basket value
• Maintained VM standards and customer service excellence
Company industry:
Retail & Wholesale
Job role:
Sales

Fashion Consultant

March 2023 - October 2024

Westside

Mumbai, India

March 2023 - October 2024

• Awarded Employee of the Month for outstanding sales performance and customer service.
• Assisted customers with outfit coordination and product recommendations.
• Increased average transaction value using effective cross-selling techniques.
• Maintained service excellence aligned with brand standards.
Company industry:
Retail & Wholesale
Job role:
Sales

Customer Support Associate

June 2022 - November 2022

Tech Mahindra Business Services

Mumbai, India

June 2022 - November 2022

• Handled UK-based customer queries under the 3Global Services process
• Resolved customer concerns efficiently via calls and support systems
• Maintained high standards of communication and customer satisfaction
• Followed process guidelines and ensured quality service delivery
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

NECU

October 2024

October 2024

Bachelor's degree, Art

India

NECU

October 2024

October 2024

Bachelor's degree, Art

India

GPA (percentage): 59%

GPA (percentage): 59%

NECU

January 2024

January 2024

Bachelor's degree, Arts English

India

Viva College

January 2012

January 2012

High school or equivalent, Art

India

Viva College

January 2012

January 2012

High school or equivalent, Art

India

St. Anthony's High School

January 2010

January 2010

High school or equivalent, School

India

GPA (percentage): 60%

GPA (percentage): 60%

St. Anthony's High School

January 2010

January 2010

High school or equivalent, School

India

GPA (percentage): 60%

GPA (percentage): 60%

Skills

Customer Service Oriented
Expert
Customer Service Oriented
Expert
Communications
Expert
Communications
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Sales
Expert
Sales
Expert
Fashion Retail
Expert
Fashion Retail
Expert
Sales
Expert
Sales
Expert
Communication Skills
Expert
Communication Skills
Expert
BRANDING
Intermediate
BRANDING
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

English
Expert
Hindi
Beginner
Marathi
Beginner