Assistant Shop In-charge
BEDOON ESSM
Total years of experience :5 years, 1 Months
• Greet customers and offer information about the products
• Assisting shoppers to find the products they are looking for
• Be involved in stock control and management.
• Receiving and storing the delivery of large amounts of stock
• Check all products to see if there are no damage.
• Handle financial transactions.
• Being responsible for processing cash and card payments
• Balancing cash registers with receipts.
• Answering queries from customers.
• Reporting discrepancies and problems to the Shop in charge.
• Responsible dealing with customer complaints, and refunds.
• Assist in shipment preparation
• Assist the Shop in charge/ Manager when filing in forms, returns, and control documents according to agreed control procedures
• General office duties such as answer telephone, send emails, ensure maintenance at working place
• Keeping up to date with special promotions and putting up displays
• Attaching price tags to merchandise on the shop floor.
• Make inventory and store goods
• Answering phone calls
• Opens customer accounts by recording account information.
• Serves customers by providing product and service information
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Suggests information about other products and services for potential sale
• Contributes to team effort by accomplishing related results as needed.
• Answering phone calls
• Opens customer accounts by recording account information.
• Serves customers by providing product and service information
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Suggests information about other products and services for potential sale
• Contributes to team effort by accomplishing related results as needed.
• Greet the customer who enters the shop.
• Assisting the shoppers to find the goods and products they are looking for.
• Stocking shelves with merchandise.
• Giving advice and guidance on product selection to customers.
• Keeping the store tidy and clean