Nemah Alselwi

• Maintained and expanded a portfolio of 30 clients through regular communication,
personalized solutions, and post-shipment follow-ups
• Improved operational efficiency by entering accurate order data and inventory updates
using SAP

A company specialized in manpower recruitment for the Gulf Cooperation Council (GCC) countries.
• Handled B2B and B2C inquiries related to product availability, orders, and pricing for
FMCG clients across the GCC region
• Delivered product support and service updates by email and phone, enhancing
customer satisfaction and retention
• Provided feedback to improve service delivery and reduce common customer
complaints

company providing beauty supply services
• Managed front-office operations and handled customer service
• Processed customer transactions, tracked petty cash, and maintained inventory of
beauty supplies
• Supported procurement and vendor communication for timely stock replenishment
• Prepared basic financial reports and supported operational decision-making