Nemah Alselwi

• Maintained and expanded a portfolio of 30 clients through regular communication,
personalized solutions, and post-shipment follow-ups
• Improved operational efficiency by entering accurate order data and inventory updates
using SAP

• Coordinated daily supply chain operations and ensured smooth workflow between
procurement, logistics, and operational departments.
• Managed purchase orders, supplier coordination, and operational follow-ups to ensure
timely material availability.
• Monitored inventory levels and supported replenishment planning to maintain
uninterrupted operational activities.
• Coordinated shipment schedules, tracked deliveries, and resolved logistics-related
operational issues efficiently.
• Prepared detailed operational, inventory, and analytical reports using Microsoft Excel to
support management decisions.
• Utilized SAP ERP systems to improve supply chain visibility, reporting accuracy, and
operational efficiency.
• Maintained accurate records of suppliers, shipments, inventory transactions, and
operational documentation.
• Collaborated with internal departments and external vendors to improve workflow
performance and service quality.
• Supported process improvement initiatives aimed at reducing delays and optimizing
operational efficiency.
• Ensured compliance with organizational procedures, documentation standards, and
operational policies.

A company specialized in manpower recruitment for the Gulf Cooperation Council (GCC) countries.
• Handled B2B and B2C inquiries related to product availability, orders, and pricing for
FMCG clients across the GCC region
• Delivered product support and service updates by email and phone, enhancing
customer satisfaction and retention
• Provided feedback to improve service delivery and reduce common customer
complaints

• Coordinated logistics-related customer requests and operational follow-ups through
professional communication channels.
• Managed operational records, shipment tracking, and service requests using CRM
systems and databases.
• Prepared operational service reports and maintained accurate logistics documentation.
• Coordinated with operations teams and suppliers to resolve issues and improve service
delivery standards.
• Assisted in scheduling deliveries and monitoring operational performance to ensure
workflow efficiency.
• Maintained high standards of professionalism, confidentiality, and customer relationship
management.

company providing beauty supply services
• Managed front-office operations and handled customer service
• Processed customer transactions, tracked petty cash, and maintained inventory of
beauty supplies
• Supported procurement and vendor communication for timely stock replenishment
• Prepared basic financial reports and supported operational decision-making