Account Manager
Erxa Medical Dental Co.
Total des années d'expérience :4 years, 4 Mois
Work Experience:
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Build and maintain strong, long-lasting account relationships.
Products Experience:
• FKG (Rotary Files)
• Lascod (Impression Materials)
• Euronda (Disposables)
• Bein Air (Hand-Pieces)
Work Experience:
• Oversee daily operations of retail stores, ensuring high standards of customer service and satisfaction.
• Managed customer service representatives and cashiers, ensuring smooth operations and
positive shopping experiences.
• Friendly and eficient service to customers, handled challenging situations with ease.
• Promote a new agency to cover all customer categories.
Products Experience:
• Medical Uniforms (Cherokee)
• Medical Uniforms (Maevn)
• PRP Kits (Trade Korea)
• IVF Products (CCD)
Work Experience:
• Succeeded in the distribution process of 200 Ventilators (MAQUET) contract with MOH.
• Promote new agencies in the market like HugeMed products (video laryngoscope, Bronchoscope).
• Control costs by streamlining operations and reducing waste.
• Encouraged cross-selling of additional products and services through relationship-building and acquired an understanding of customer business needs.
• Identified growth opportunities and collaborated with the sales team to reach a sales goal.
• Built deep relationships with the head of units (Anesthesia & ICU, Surgical), decision makers and distribution partner sales teams by employing industry expertise and
knowledge, retail strategies, and sales tactics.
• Maintained financial controls, planned business operations, and control expenses while
identifying and pursuing opportunities to grow business operations and boost profits.
• Demonstrated products to show potential customers benefits and advantages and
encourage purchases.
• Performed analysis of competition to determine strengths and weaknesses.
• Engaged in product training, demonstrations, consumer awareness.
• Maintained up-to-date knowledge of competitor products and pricing in the market served—increased profits through providing excellent customer service, following established guidelines, and auditing sales reports.
• Managed accounts to retain existing relationships and grow share of the business.
• Grew market penetration and sales figures by leveraging supplier relationships.
• Created plans and communicated deadlines to ensure projects were ready on time. (New Jahra, Amiri)
• Led projects and analyzed data to identify opportunities for improvement.
• Friendly and eficient service to customers, handled challenging situations with ease.
• Identify issues, analyze information, and provide solutions to problems.
• Participated in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork.
Products Experience:
• Ventilator & Anesthesia machines (MAQUET co.)
• DVT pump (ARJO co.)
• Video laryngoscope (HugeMed co.)
• Tcpo2 Measurement (Peirmed co.)
• Hyperbaric Mono-place chambers (Perry co.)
• Hyperbaric multi-place chambers (IHC co.)