Nerin Mahmoud

• Develop a range of OD policies, procedures, forms, templates and quality management systems
• Oversee a high-quality performance management program, from appraisal and objective setting to evaluation and feedback
• Administer employee engagement surveys and writing reports on outcomes
• Design and implement a detailed training plan for over 500 employees at different levels and sections of the business
• Manage technical and quality certification projects
• Carry out Recruitment functions, undertook interview processes
• Arrange inductions for newly hired staff and supervised probation evaluation process
• Deal with training requests, liaising with supervisors and senior management to identify mutually beneficial ways of developing employees in line with company strategy
• Ensure accurate reporting to senior management and compliance with governmental regulations

• Started at Maersk by providing high-quality administrative support to the Operations department
• Greeting visitors, notifying colleagues of their arrival and handling telephone and electronic enquiries
• Arranged conference calls and events onsite, taking minutes of meetings, issuing Memorandums and distributing them to participants
• Processed a range of both simple and complex documents, from correspondence, purchase orders and invoices to detailed reports on attendance or operational matters

• Develop and maintain HR policies, procedures, forms, templates, and quality management systems
• Carry out posting job vacancies on recruitment portals, screen resumes, undertake interview processes and salary negotiations
• Arrange inductions for newly hired staff, clarify company expectations and work conditions. Supervise probation evaluation process
• Conduct Exit Interviews and develop Turnover Analysis reports
• Update and maintain Recruitment files
• Design job titles, job descriptions, Key Performance Indicators, update organizational chart and employees’ head count
• Maintain and oversee Performance Management process, including objective setting, appraisal, evaluation, and feedback
• Administer Employee Engagement Surveys and reporting outcomes to senior management
• Answer employees’ inquiries, prepare monthly HR Letter, update Employee Handbook, and arrange cross functional meetings
• Manage Fast-track Development programs, identify talents, coach individuals to progress within the company
• Administer and maintain the Promotions process
• Carry out investigations, develop and maintain disciplinary action procedures
• Design and implement a detailed training plan for employees at different levels and sections of the business
• Handle training requests, liaise with supervisors and senior management to identify mutually beneficial ways of developing employees in line with company strategy
• Coordinate course delivery with training providers, including designing course content
• Carry out course evaluation procedures and visit training providers to assess the quality of delivery
• Update training records, ensure accurate reporting to senior management and ensure compliance with governmental and industrial regulations
• Manage financial reporting, compliance, and accreditation procedures