نرمين الخياط

 Document typing, analysis and proofing, amending and formatting legal documents.
 Planning and scheduling meetings and appointments, making and/or confirming appointments for lawyers.
 Audio typing.
 Taking and transcribing oral dictation of notes, memos and legal documents.
 Amending pre-bills and finalizing bills on monthly basis.
 Drafting legal documents such as legal correspondence and reports.
 Preparing PowerPoint presentations.
 Handling and entering timesheets for lawyers.
 Updating CRM system of lawyer’s contacts.
 Comparing documents.
 English/Arabic translation.
 Matter and file opening.
 Following up and updating clients of their matters.
 All other secretarial and personal assistance duties.

 Organize cases by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with Associates.
 Maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; and generating status reports.
 Follow up cases’ developments and requirements with clients.
 Typing Memos and correspondence (English/Arabic).
 Arranging and following up required documents from clients.
 Translation (Arabic/English) legal opinions and correspondence.
 Updating clients on their cases and required opinions.
 Personal Assistant to the Managing Partner and Senior Legal Consultant.

June 2012 - December 2013
Executive Secretary - Al Tamimi & Co. (International Law Firm): Job Role/Department: Administration


Key Responsibilities: * Legal correspondence (including bilingual)
* Managing the filing both soft copies in DMS and physical files.
* Managing calendar and business meetings arrangements.
* Issuing expense claims, reimbursement and disbursements.
* Acting as customer service officer with the clients.
* Arabic / English translations.
* Monthly billing.
* Following up collection of invoices' payments with the clients and associates.
* Preparing monthly financial reports of payment collections.
* Preparing and editing presentations.
* Managing time sheets of Associates
* Handling and preparing all the compliance requirements

Feb 2011 - July 2011
Parent's Assistance and Translating Officer - Nord Anglia
Company Industry: Education (Public Private Partnership project between Nord Anglia and Abu Dhabi Education Council)
Job Role/Department: Translation

❖ Arranged with the Principal school preparation for the monitor visit. The school achieved a high score.
❖ Supported the principal through the auditor's interview.


Key Responsibilities: * Assist Parents' in communication with the foreign teachers and Nord Anglia staff.
* Translation Arabic / English written and interpretation.
* Translating Professional Development training sessions.
* Managing minutes of meetings in dual language.

June 2005 - June 2009: Executive Secretary of Vice President - Regional Supply Chain (MENA)
Henkel
Company Industry: Manufacturing and Production
Job Role/Department: Administration

❖ Cost Savings projects.
❖ Supply Chain Online Database for MENA region.
❖ Fact Book and Pascal online company global database.
❖ Developed new internal communication system in liaison with the IT team.


Key Responsibilities: * Collating and analyzing monthly Key Performance Indicators (KPI's) reports, planning and effecting turnkey logistical solutions to ensure optimum material supply within the MENA region.
* Providing reviews for supplier performance to measure and document performance levels, identifying/ analyzing development areas and fulfilling action plans for improving the performance of the suppliers. (Applying Henkel supplier assessment guideline)
* Computing cost estimates for company projects. Drafting cost saving reports on a regular basis and effecting cost cutting measures for all supply chain operations in the MENA region.
* Personal Assistant to the Vice President in all facets of administration and supervising all supply chain managers in MENA.
* Evaluating periodic sales against the set brand sales forecast (SFC) in alignment to turnaround time and cost, devising innovative strategies to increase the overall sales of the company in cooperation of the local Sales departments.
* Monitoring accident reports for all countries, determining the impact to devise resolution alternatives.
* Organizing regional supply chain conferences at local and international level. Overseeing all tasks associated with accommodation of guests to ensure high service standards.
* Providing accurate headcount information and preparing consolidated report to the VP.

July 2002 - April 2005: Account Manager
Cristal Middle East (CME)
Company Industry: Consultancy
Job Role/Department: Sales

Key Responsibilities:
* Provide Strategic support across all clients and projects
* Managing a client portfolio to ensure successful results and delivery of agreed activities across markets
* Using existing network of industry contacts to generate new business
* Maintaining and expanding relationships with existing clients
* managing existing customer relationship/ contact and customer retention through renewals
* Key support on the business and service development process across key clients and major projects.
* Planned and coordinated the execution of program policy, procedures, and operations while ensuring strict adherence to company's rules and regulations.
* Directed and controlled all purchasing activities, ascertained uninterrupted flow of materials - to support sales schedules.
* Designed and executed inventory control / management strategies, recommended changes to current policies and procedures. Audited overhead, effected cost / inventory reduction to reduce standing overheads and augment profit margins.
* Organized resources and implemented strategies to effectively achieve desired levels of customer service, in consonance with organizational objectives.
* Delivered exceptional customer service by proactively building customer relations through soliciting feedback, addressing/ resolving customer complaint.
* Managed all communication and public relations activities in order to promote a positive image of the company.
* Recruited competent personnel, organized training for new recruits. Reviewed and restructured methodologies to ensure that right people with desired level of competence are brought in to the organization.
* Monitored/ evaluated overall activities of the IT specialist and conducted performance reviews periodically in order to maintain a motivated/ competent team.

January 2001 - June 2002
Account Manager
UTI (Union Transport International)
Company Industry: Shipping
Job Role/Department: Sales


Key Responsibilities:
* Managed all export activities for a major American Importer, inclusive of handling shipments from Egypt, complete documentation, liaising with related suppliers/ authorities for cost effective and lawful execution of all import/export activities.
* Created and developed new business clients by offering competitive packages. Expanded business reach and proactively created new sales leads/ opportunities.
* Drafted invoices for the clients tracked/ processed invoice registrations and ensured timely completion of required formalities/ procedures for avoiding unwanted delays in transportation as well as payments.
* Assumed responsibility for ensuring accurate data entry in the global system of the company thus enabling tracking of shipments.