IC Group Real Estate Development
ic group
Total years of experience :3 years, 10 Months
IC Group Real Estate Development, Cairo, Egypt. Oct, 2009 - July, 2010
Executive Secretary
✓ Prepare correspondence, reports, and materials for publications and presentations.
✓ Setup President's travel arrangements.
✓ Setup accommodation and entertainment arrangements for company visitors.
✓ Maintain President's calendar.
✓ Setup and coordinate meetings and conferences.
✓ Create, transcribe, and distribute meeting agendas and minutes.
✓ Answer telephones and handle in appropriate manner.
✓ Meet and greet clients and visitors.
✓ Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
✓ Maintain hard copy and electronic filing system.
✓ Research, price, and prepare office furniture and supplies.
✓ Coordinate project-based work.
✓ Supervise support staff.
✓ Other duties as assigned.
ICONS Solutions Provider, Cairo, Egypt.
Customer Service Agent July, 2007- July, 2008
✓ Handling all customers complains, giving them all information they need and renewing their Recite.
✓ Assist the developer, programmer, designer on their needs from the client.
Sima, Cairo, Egypt
Product Engineer Dec, 2006 - July, 2007
✓ Responsible For Train the New Employment on the Factory.
✓ Makes The Reports and Makes The Production Rates.
✓ My team contains 3 workers.
Courses And Training
BBSA
Sponsored by (FGF) www.fgf.org.eg.
May 09-Aug 09
✓ Developed Language and Computer skills.
✓ Enhanced Presentation & Project Development skills.
✓ Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.
World Class Customer Services
Negotiate successfully
Sponsored by Dale Carnegie www.dalecarnegie.com.eg.
Sponsored by Dale Carnegie www.dalecarnegie.com.eg.
English
ICDL
✓ Sponsored by Berlitz. May 09-Aug 09
✓ 10 levels sponsored by Armed Forces Institute. Sep 01-Dec 02
Personality: ✓ Self-Motivated.
✓ Able to work in a team.
✓ Have Excellent Communication and Presentation Skills.
✓ Able to work under stress.
Award & Achievements
Work Great leadership in both companies and great performance at Customer Services.
FGF Excellent Grade in the Graduation project and I was a team leader.
College Excellent Grade in the Graduation project.
2002 to 2006 Bachelor in Agriculture, Food Science Department Ain Shames University, Cairo, Egypt Grade: Fair