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Nermen Ali, Associate Information Management Officer

Nermen Ali

Associate Information Management Officer·United Nations High Commissioner for Refugees (UNHCR)

Türkiye

Bachelor's degree, Computer Systems Engineering

Work experience

Total years of experience: 6 years, 4 months

Associate Information Management Officer

July 2022 - May 2025

United Nations High Commissioner for Refugees (UNHCR)

Bangkok, Thailand

July 2022 - May 2025

• Led and monitored the design and roll-out of feedback and response systems across 10+ Asia-Pacific country
operations, coordinating multi-stakeholder delivery and ensuring project milestones were met on time.
• Conducted technical gap assessments at the country level systems, and identified operational issues, ensuring process improvements and accountability.
• Developed project SOPs, user manuals, and training materials to ensure standardisation and compliance with organisational objectives.
• Supported multi-stakeholder coordination across 10+ country operations, facilitating workshops and ensuring timely responses to queries in line with communication standards.

Company industry:
Non-profit Organization

Information Management Officer – Protection Cluster

April 2020 - July 2022

iMMAP International

Al Hasakah, Syria

April 2020 - July 2022

• Led the protection cluster partners field data collection and reporting to support inter-agency coordination across 30+ international and national NGOs.
• Designed interactive dashboards and visualisation reports improving accessibility to information and strategic decision-making.
• Managed and monitored COVID-19 risk communication data account, coordinating with multiple organizations to facilitate information dissemination and awareness raising efforts.
• Facilitated cluster coordination meetings and workshops, documenting discussions, action points, and tracking follow-up items to ensure timely response.

Company industry:
Non-profit Organization

Information Management Office

November 2018 - December 2019

Mines Advisory Group (MAG) International

Al Hasakah, Syria

November 2018 - December 2019

• Managed field data collection, cleaning and analysis to produce information products and improve mine action operations, including monitoring field visits.
• Led drone-based mapping projects to enhance assessing contamination impact across Northeast Syria.
• Led the capacity building of local and international staff on drone operations and the use of field data collection applications.

Company industry:
International Humanitarian Organization

Languages

English
Expert
Arabic
Native Speaker
Kurdish
Native Speaker
French
Intermediate

Hobbies

  • Photography
  • Tennis
  • Padel
  • Camping
  • Hiking