Nesther Fernandes, Business Development Manager

Nesther Fernandes

Business Development Manager

Pravarthi Building Contracting LLC

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم عالي, Business &Hospitality Management
الخبرات
13 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 5 أشهر

Business Development Manager في Pravarthi Building Contracting LLC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2022

• Build and maintain strong relationships with key clients and partners.
• Maintain CRMS system with information relating to clients, consultants, real estate brokers, competitors, and companies.
• Generate qualified leads via pre-existing relationships, cold calls, face-to-face meetings, Factory/office visits, and other means as appropriate.
• Attend conferences, events, client meetings/presentations, and other meetings as needed to promote Pravarthi.
• Conduct market research and analysis to stay informed about industry trends, competitor activities, and customer needs.
• Collaborate with cross-functional teams, including marketing, sales, estimation, consultant, engineers, and operations, to achieve business objectives and timely submission of tenders/projects.
• Arrange client meetings with MD and Director and the site visits along with engineers.
• Develop proposals that speak to clients’ needs, concerns, and objectives while maintaining company profitability by negotiating and meeting the budget.

SALES / BUSINESS DEVELOPMENT MANAGER في Emerald Star General Trading LLC
  • الإمارات العربية المتحدة - دبي
  • أبريل 2021 إلى مايو 2022

• Looking after B2B, B2C Local and Export sales for GCC Countries.
• Identifying current and new sales lead in all categories of food, non-food, and medical OTC counter Products.
• Contacting and meeting potential clients to increase business opportunities, Succeeded to find distribution partners in Oman and KSA, and closed the deal within 3 weeks.
• Generating sales reports, conducting market analysis, forecasting, Ordering.
• Researching for new manufacturers for potential products that are trending in the market.
• Responsible for Government approvals for marketing and sampling activities.
• Registration of new products in UAE as per Government Regulations.
• Conducting market activities such as mall activation, social media blogs, press release, and more.
• Opened a new website for the company's online shopping portal, that is, JapansSouk.
• Monitoring all marketing activities for JapansSouk.

Sales And Business Development Manager في PK One General Trading LLC
  • الإمارات العربية المتحدة - دبي
  • مارس 2020 إلى أبريل 2021

• Opening team, we set up the entire organization from office setup, Supply chain, Warehouse, and more.
• Actively seeking out new sales opportunities through cold calling, networking, and social media.
• Maintain relationships with current clients to stay ahead of their competition.
• Negotiate with the customer to upsell the product for higher revenue.
• Conducting market research to identify selling possibilities and evaluate customer needs, prepare data and sales reports.
• Build and maintain a professional network by setting up meetings with potential clients and listening to their wishes and concerns

Cluster Sales Manager في Godiva Chocolatier LLC
  • الإمارات العربية المتحدة - دبي
  • مارس 2015 إلى فبراير 2020

• Opened three new retail & Cafe stores within UAE including hiring, training, ordering stocks, setting up the Cafe area, merchandising area, chocolate room, BOH, and obtaining local government and mall
permissions to start the store operation.
• Prepare probationary review, PDP, PIP alongside the HR team and conduct staff training, coaching, mentoring, and development.
• Connections to guests that build corporate relationships, and did record sales by generating 3.2 million from single corporate sales in a month.
• Created, planned, and implemented sales tactics for the new launch, I have achieved the target by 126% for a new launching product.
• Excellent knowledge of QA and food hygiene, I have achieved above 97% in QA and NSF audits for 4 consecutive years.
• Achieved the highest growth for chocolate sales in the entire UAE in 2 of my stores 116% in Mercato and 123% in City walk for 2019.
• Worked closely with Project and Facility Manager to ensure store setup is properly done by considering easy accessibility of work stations to generate high staff productivity.
• Provide Operation Manager with sales figures, data, statistics to help in making vital decisions.
• Comply with legal documentation as per operations, HR policies, UAE law, and follow the rules strictly.
• Read P&L and understand the business need and be responsible for budget, forecasting, and planning manpower within given staff cost.

ASSISTANT MANAGER في Trader Vics
  • الإمارات العربية المتحدة - دبي
  • مايو 2012 إلى أبريل 2014

Managed restaurant overall activities and provide Senior Management with necessary data such as consumption estimate, forecasting, inventory report, staff PDP and to ensure staff maintained KPI score above 90% and maximized restaurant sales by minimizing cost. I have managed to reduce restaurant costs on controllable and breakages from 6% to less than 2% in 2 months without compromising on quality and customer service.

Assistant Manager Restaurant في Zeal Resort
  • الهند - Goa Velha
  • سبتمبر 2011 إلى مارس 2012

Entirely responsible for overall activities of a restaurant and in-house dining. Create and execute plans for department sales, profit, and staff development. Designed an entire restaurant menu in coordination with the Chef.

BANQUET CAPTAIN في Chateau Elan Winery Resort & Spa
  • الولايات المتحدة - جورجيا
  • ديسمبر 2009 إلى نوفمبر 2010

Responsible for making the function space visually appealing and presenting the menu offering for the event. Arranged for a banquet hall, buffet, and bar setup, prepared event duty charts to correspond with banquet functions and managed staff duties. Promoted as a Banquet captain on my 3 months from Trainee.

JOB TRAINING في La Reserve Hotel & Spa
  • سويسرا - Luzern
  • نوفمبر 2008 إلى مايو 2009

Preparing the sauces and making flame in front of the guest. Specialized in Garadon service cutting roasted duck at the guest table. Making mise en place like setting guest table arranging cutlery and crockery.

الخلفية التعليمية

دبلوم عالي, Business &Hospitality Management
  • في Business & Hotel Management School, Luzern, Switzerland.
  • مايو 2009

Degree in Business & Hospitality Management 2009 By enrolling at Robert Gordon University, Scotland on the campus of Business & Hotel Management School, Luzern, Switzerland.

دبلوم عالي, International Hospitality Diploma
  • في ANN Institute of Hotel Management & Catering Technology
  • فبراير 2008

Specialties & Skills

self motivation
Problem Solving
Communicator
Dynamic Leader
Restaurants Management
CUSTOMER RELATIONS
LOCAL GOVERNMENT
MERCHANDISING
BUDGETING
COACHING

اللغات

الانجليزية
متمرّس
الالمانية
متمرّس
الهندية
متمرّس
الأوردو
متمرّس

الهوايات

  • Economics
  • Volentering
  • Tracking and camping
  • Fishing