Principal & Senior Business Process Consultant
Solutions Consulting - Management Solutions
مجموع سنوات الخبرة :12 years, 11 أشهر
2. Solutions Consulting - Management Solutions
Management Solutions is a Subsidiary of Solutions Consulting providing consultancy services in the areas of strategic management, business process management, human resources and business process outsourcing.
Principal & Senior Business Process Consultant Feb 2011 - June 30 2013
Main responsibilities: • Manage the Business Process Management LOB business development activities starting from the initial scoping session with customers, proposal preparation and manage leads to closure and project award
• Project Mange multidiscipline projects ensuring the proper scope delivery and revenue recognition
• Manage the execution of the BPM Project portfolio with sound project management methodology
• Manage BPM Team development resource allocation and utilization
• Establish Business Process policies and redesign current processes through process mapping and redesign sessions
• Manage and implement the transformation from current business model to the future state business model
• Develop and institutionalize Organizational Performance reporting system.
• Key Performance indicator identification and Operational definition, Report design and Data Collection mechanism development
• Deliver various training programs in the areas of Operational Effectiveness, and Operational Performance management
• Manage the Business Process Management LOB business development activities starting from the initial scoping session with customers, proposal preparation and manage leads to closure and project award
• Project Manage multidiscipline projects ensuring the proper scope delivery and revenue recognition
• Manage the execution of the BPM Project portfolio with sound project management methodology
• Manage BPM Team development resource allocation and utilization
• Establish Business Process policies and redesign current processes through process mapping and redesign sessions
• Manage and implement the transformation from current business model to the future state business model (especially in the area of supply chain and logistics)
• Develop and institutionalize Organizational Performance reporting system.
• Key Performance indicator identification and Operational definition, Report design and Data Collection mechanism development
• Deliver various training programs in the areas of Operational Effectiveness, and Operational Performance management
• Manage the Business Process Management LOB business development activities starting from the initial scoping session with customers, proposal preparation and manage leads to closure and project award
• Project Manage multidiscipline projects ensuring the proper scope delivery and revenue recognition
• Manage the execution of the BPM Project portfolio with sound project management methodology
• Manage BPM Team development resource allocation and utilization
• Establish Business Process policies and redesign current processes through process mapping and redesign sessions
• Manage and implement the transformation from current business model to the future state business model (especially in the area of supply chain and logistics)
• Develop and institutionalize Organizational Performance reporting system.
• Key Performance indicator identification and Operational definition, Report design and Data Collection mechanism development
• Deliver various training programs in the areas of Operational Effectiveness, and Operational Performance management
• Manage key project execution and delivery
• Establish Business Process policies and redesign current processes through process mapping and redesign sessions
• Manage and implement the transformation from current business model to the future state business model
• Implement process improvement projects based on six sigma methodology
• Audit business processes with the purpose of gauging process compliance and potential sources of improvements
• Implement the developed future state processes on Business Process Management Solutions- Workflow- Appian
• Develop ITIL Complaint Processes
• Map current organizational roles and responsibilities to ITIL complaint roles and responsibilities
Senior Business Process Consultant June 2007 - Feb 2011
• Manage key project execution and delivery
• Establish Business Process policies and redesign current processes through process mapping and redesign sessions
• Manage and implement the transformation from current business model to the future state business model
• Implement process improvement projects based on six sigma methodology
• Audit business processes with the purpose of gauging process compliance and potential sources of improvements
• Implement the developed future state processes on Business Process Management Solutions- Workflow- Appian
• Develop ITIL Complaint Processes
• Map current organizational roles and responsibilities to ITIL complaint roles and responsibilities
• Manage Quality Assurance resources allocation and utilization
• Deliver quality-assured applications and documentations
• Member of Bidding team, responsible for providing project estimates using function points and Raya Estimation methodology
• Conduct and report monthly process implementation audit results
• Monitor and control process updates
• Manage and Implement process improvement projects with project teams
• Six Sigma Green Belt team member in a Six Sigma project.
Quality Assurance Manager November 2005 - May 2007
Mainly responsible for: • Manage Quality Assurance resources allocation and utilization
• Deliver quality-assured applications and documentations
• Member of Bidding team, responsible for providing project estimates using function points and Raya Estimation methodology
• Conduct and report monthly process implementation audit results
• Monitor and control process updates
• Manage and Implement process improvement projects with project teams
• Six Sigma Green Belt team member in a Six Sigma project.
• Manage Quality Assurance resources allocation and utilization
• Deliver quality-assured applications and documentations
• Member of Bidding team, responsible for providing project estimates using function points and Raya Estimation methodology
• Conduct and report monthly process implementation audit results
• Monitor and control process updates
• Manage and Implement process improvement projects with project teams
• Six Sigma Green Belt team member in a Six Sigma project
3. Raya IT (August 2000- May 2007)
Raya IT, subsidiary of Raya an Information Technology and Telecommunication and pioneer
CMMI Program Manager January 2005 - Nov 2005
Successfully achieved CMMI Level 3
AS a CMMI program manager I was responsible for: • Coordinated with CMMI Consultant and Formal Appraisal team
• Conducted class C appraisals and internal readiness checks
• Managed and executed the Practice Implementation Indicators Database collection process
• Participated in the Formal CMMI L3 Appraisal team
• Designing and implementing process that satisfy CMMI L5 requirements
• Designed and implemented quantitative Measurement and Analysis System
TQM May 2003 SECC
Software Auditing May 2003 QAI/SECC
Software Measurement May 2003 QAI/SECC
Certified Software Quality Assurance Engineer June 2001, renewed on 2004 American Society for Quality
Master of Computer Science
- IGCSE, Manarat Jeddah School, June 1996.