Senior ERP consultant / Team Leader
Megacom
Total years of experience :16 years, 4 Months
Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables.
Consistent engagement of team members, demonstrating delivery excellence
Manage day to day project tasks for implementing AX Commerce Products and Services from close of sale through handoff to customer support.
Act as information broker by directing communication to/from team and customers
Demonstrate proficiency in service delivery managing multiple projects
Coordinate other functional interaction to support implementations of projects
Monitor work-flow requirements to meet timelines and quality expectations
Ensure quality standards and metrics are being consistently applied in the implementation of projects
Demonstrate the ability to proactively prioritize needs and effectively manage resources
Perform other projects and responsibilities, as assigned.
Be an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement
Ensure that all projects are delivered on-time, within scope and within budget.
Responsibility Module in Ax2009 Application is Accounts receivables and administration
Follow up Ax2009 Implementation provided from Partner and test the delivered solution & Report it to MIS-Supervisor &MIS- Director this is for whole sales, direct sales and A/R cycles .
Act as the First Support Line to application Errors or Warning Message into Accounts receivables and administration Module as follows :
For Accounts Receivables Module:
A-Reviewing the sales transactions” Whole and Direct sales”.
B-Reviewing the AR Transactions.
C-Reviewing SSRS sales reports.
D- Troubleshooting the daily coming issues from sales and AR.
For Administration Module:
A- Create the security Groups this is to each department and assign the users to these groups as their tasks.
B- Create the record level security with the requested criteria.
C-Backup the security policies.
D-Test the security policy and make sure it is working.
E-Add CREATED BY Filed to the transactions screens by AOT.
Help and Support Company Member by Phone or Direct Help into Site.
Document and monitor any new adding Features or Functions that to use in AX2009.
Working on Visual studio to make SSRS reports using the SQL Queries.
Provide training to Company Member in my Responsibility Area “Accounts receivables Module “as follows :
1. Create new customer.
2. Create sales order with details
3. Sales Order Posting levels “ confirmation - picking list - packing slip - invoice “
4. Create Payment journals.
5. Create Transfer orders.
6. Transfer Order Posting Levels “ Ship - Pick - Receive “
7. Create credit notes.
8. Cancel picked quantity.
Adjust or Giving Feedback in Accounts receivables Module to any New Function Or Business Process that can help the End-User To do their work with Minimum Error's Or avoiding Human Mistakes.
Provide Internal Training to Company User's in Accounts receivable module.
Take responsibility for the professionalism and efficiency of the support desk to Company User in their Daily & Periodic Tasks like :
1- Price adjustment for all models and this is done when the financial department request as follows :
A-Price adjustment at the Item Details.
B-Create Trade Agreement for each model.
2- Create and Print a Dimension Statement for the AR Accounts.
3- Inquiry for chassis numbers that the sales Team cannot be found this is by reviewing the on hand stock.
Covering Requested Report’s which built-in Ax2009 is.
Test and approve new created Report’s from Partner and Feedback MIS-Supervisor &MIS- Director.
Escalate any Un-Solved Errors in ax2009 to MIS- Supervisor for Internal Support.
Fulfill & accomplish my Task's that have been assigned from MIS-Supervisor &MIS- Director.
Focus on optimizing the use of ERP system within the business and provide on-going support to staff and management.
تم التخرج من اكاديمية طيبه للعلوم والتكنولوجيا سنة 2003 بتقدير عام جيد جدا مرتفع