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Neville Kotwal, Digital Marketing & Social Media Manager

Neville Kotwal

Digital Marketing & Social Media Manager·Sumansa Exhibitions LLC

United Arab Emirates

Master's degree, MBA (Marketing)

Work experience

Total years of experience: 13 years, 9 months

Digital Marketing & Social Media Manager

March 2014 - Present

Sumansa Exhibitions LLC

Dubai, United Arab Emirates

March 2014 - Present

I have worked on several projects during their launch on social media which today have a strong follower base which has eventually lead to higher footfall during our events.

My daily activities include and are not limited to the following:

Build and execute social media strategy through competitive research, platform determination and audience identification.

Monitor, listen and responded to users in a “Social” way while cultivating leads and sales.

Create, curate and manage all published content - Generate, edit, publish and share content (original text, images, video, etc.) that builds meaningful connections and encourages community members to take action. Design, create and manage promotions and Social ad campaigns.

Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate. Identify threats and opportunities in user generated content surrounding the business. Report notable threats to appropriate management.

Set up and optimize company pages within each platform to increase the visibility of company’s social content. Demonstrate ability to map out marketing strategy and then drive that strategy proven by testing and metrics.

Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the Social Media campaigns.

Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter & Instagram profile, LinkedIn photos etc).

Create editorial calendars and schedules for sync.

Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices. Post that, act on the information obtained. Monitor trends in Social Media tools, applications, channels, design and strategy.

Collaborate with other departments in the company to manage reputation, identify key players and coordinate actions.

Compile reports for management showing results (ROI).

Monitor effective benchmarks (best practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.

Highly experienced in using Pipedrive - a Sales CRM system.

Train, manage and oversee employees who have been hired to handle social media as well as sales.

Manage and optimize Google Adwords and Bing Webmasters to create search engine ads specifically targeted to a given demographic on Search Engines as well as Mobile Applications.

Company industry:
Other Business Support Services
Job role:
Marketing and PR

eCommerce Marketing Manager

October 2011 - July 2012

Leather Corner Trading Co. Ltd.

Riyadh, Saudi Arabia

October 2011 - July 2012

Gained full-time employment at Leather Corner Trading Co. Ltd. in Riyadh, Saudi Arabia, a branch of Apparel UAE (Fashion Retail).

Used Social Media to promote various fashion brands managed by the company in Saudi Arabia.

Formulated a marketing plan for all products to be promoted online on social networking websites.

Coordinated with a team of Area Managers for improving Customer Service at all stores in the country and then formulated a better Customer Feedback Form.

Formulated a strategy and recruited firms to certify the branch under ISO 9001:2008 certification leaving scope for further certifications.

Coordinated with the Marketing Manager for obtaining editorials in well-known magazines and newspapers in Saudi Arabia.

Prepared strategic and business presentations for presenting at the annual Apparel Group meeting.

Prepared advertisement presentations for promoting various brands to potential clientele.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Intern

February 2011 - July 2011

Cosmos Star Consultants

Dubai, United Arab Emirates

February 2011 - July 2011

Worked as an Online Marketing Intern for the company. Learnt about Search Engine Optimization (SEO) and Social Media Optimization (SMO). Promoted clients online in every method possible.

Worked on the website www.nailthedeal.com. Carried out various troubleshooting and technical procedures on the website. Promoted the site online on social media websites such as Facebook, Twitter, etc.

Company industry:
Marketing
Job role:
Teaching and Academics

Intern

June 2009 - July 2009

Emirates Concrete LLC

Dubai, United Arab Emirates

June 2009 - July 2009

Worked in various departments thereby learning how the company functioned. Also worked on the dubai metro bridges painting project being carried out by the company.

Company industry:
Civil Engineering
Job role:
Teaching and Academics

Education

University of Sunderland

October 2013

October 2013

Master's degree, MBA (Marketing)

United Kingdom

Birla Institute of Technology and Sciences, Pilani - Dubai

September 2011

September 2011

Bachelor's degree, Computer Science

United Arab Emirates

Achieved two internships: 1. Cosmos Star Consultants for a period of 6 months. Worked as a Social Media Marketing Analyst. 2. Emirates Concrete (EMCON) LLC for a period of 45 Days.
View attachment

International Indian School Riyadh

May 2007

May 2007

High school or equivalent,

Saudi Arabia

GPA (percentage): 75%

GPA (percentage): 75%

Skills

Management
Expert
Management
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Digital Marketing
Expert
Digital Marketing
Expert
IT
Expert
IT
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Internet
Expert
Internet
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Computer Problem Troubleshooting
Expert
Computer Problem Troubleshooting
Expert
Leadership
Expert
Leadership
Expert
Team Player
Expert
Team Player
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
IT
Expert
IT
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Management
Expert
Management
Expert

Languages

English
Expert
Hindi
Expert
Arabic
Beginner
French
Beginner

Training and Certifications

Certifications
Postgraduate Development Enhancement Scheme
Global Blackswan
May 2013 - May 2013

Hobbies

  • Google Picasa
  • Adobe Photoshop
  • Photography
  • Adventure Travel
  • Poetry
  • Music
  • Gaming
  • Singing