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Neyrouz Farhani, Key Account Manager

Neyrouz Farhani

Key Account Manager·Ideal PeakFlow

Tunisia

Master's degree, Distribution & Commercial Negotiation

Work experience

Total years of experience: 4 years, 8 months

Key Account Manager

July 2022 - Present

Ideal PeakFlow

La Goulette, Tunisia

July 2022 - Present

Company industry:
Cyber & Network Security
Job role:
Sales

Account Manager

July 2022 - Present

Ideal PeakFlow

La Goulette, Tunisia

July 2022 - Present

Coordinate client needs with internal technical and marketing teams
Manage and retain a B2B client portfolio
Build partnerships with technology vendors (Cisco, Netscout, Clavister,
PhenixID, Algosec)
Develop and follow up on commercial offers and maintenance
contracts
Conduct digital and competitive market research

Company industry:
Cyber & Network Security

Junior Marketing Manager

May 2022 - June 2022

Petit Bateau - CDD

La Goulette, Tunisia

May 2022 - June 2022

Optimize e-merchandising and user experience on the e-commerce
platform
Improve website SEO and implemented technical enhancements
Coordinate technical and marketing teams to ensure project alignment

Company industry:
Fashion & Apparel

Digital Project Assistant

January 2022 - April 2022

Petit Bateau

La Goulette, Tunisia

January 2022 - April 2022

Led the SWEIQ digital CRM project (UX improvements, testing,
team coordination)
Conduct functional testing and UX analysis to enhance the
customer journey
Collaborate with cross-functional teams (Timsoft Group, Storipop,
and internal stakeholders).

Company industry:
Fashion & Apparel

Internal Communications Manager Assistant

February 2021 - April 2021

Indigo Company

La Goulette, Tunisia

February 2021 - April 2021

Support internal communication modernization initiatives
Creat interactive directories for headquarters teams
Contribute to the Business Continuity Plan during the COVID-19
period
Monitoring service quality across retail stores (Inditex Group,
Celio, TAO, Jennyfer)

Company industry:
Fashion & Apparel

Education

Business school of Tunis

June 2022

June 2022

Master's degree, Distribution & Commercial Negotiation

Tunisia

École Supérieure De Commerce De Tunis

May 2022

May 2022

Master's degree, Marketing And Business

Tunisia

Business school of Tunis

June 2020

June 2020

High school or equivalent, Bachelor's Degree in Sales Techniques & Distribution

Tunisia

Ibnou Arafa High School

July 2017

July 2017

High school or equivalent, Economics

Tunisia

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DIGITAL MEDIA STRATEGY
Intermediate
DIGITAL MEDIA STRATEGY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PROJECT COORDINATION
Intermediate
PROJECT COORDINATION
Intermediate
PROPOSAL DEVELOPMENT
Intermediate
PROPOSAL DEVELOPMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
USER EXPERIENCE UX
Intermediate
USER EXPERIENCE UX
Intermediate

Languages

English
Beginner
French
Beginner
Arabic
Beginner

Training and Certifications

Certifications
ITIL4