Nezar Abu Zannad, Guest Relations Executive

Nezar Abu Zannad

Guest Relations Executive

Etihad Airways

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, MARKETING
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

Guest Relations Executive at Etihad Airways
  • United Arab Emirates - Abu Dhabi
  • May 2015 to June 2020

10Welcome guests during check-in and giving a found farewell
to guests while checkout.
2.Handling guest complaints and concerns in an efficient and timely manner.
3.Overseeing VIP guests, arrivals, and departures.
4.Coordinating and multi-tasking job duties in a busy
environment
5.Providing details of facilities provided under various lounges
6.Take care of the crew
wellbeing & wellness by coaching them to achieve their fitness goals and keep them fit to fly

Education

Bachelor's degree, MARKETING
  • at University of Petra
  • August 2007

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Specialties & Skills

Customer Service
Marketing
Back Office
RECEIVING
COACHING
FILE MANAGEMENT
FINANCIAL
INVENTORY MANAGEMENT
MANAGEMENT
MICROSOFT MONEY
MULTI-TASKING
POLICY ANALYSIS

Languages

Arabic
Expert
English
Expert

Training and Certifications

Personal Trainer Certificate (Certificate)
Date Attended:
July 2021
Valid Until:
July 2022

Hobbies

  • Traveling , Sports