General Manager
Diwan Events
Total years of experience :15 years, 1 Months
• Succeeded effectively and efficiently to run a business of services, starting from obtaining a client, to designing a solution, implementing the designs and topping the production with costumer’s satisfaction.
• Leading the employees in the departments of sales, marketing, design, finance and production to strive for a collaborated achievement of the businesses’ objective, using available resources within a set budget in a destined time.
• Business development and growth by becoming executive distributor for European branded lighting and sound equipment.
• Challenge to obtain the latest model of equipment in the field required, through resource management and update within funds allocated for these improvements.
SALES AND MARKETING
• Sales rise and fall with the market demand in different seasons, however, shaping the sales in different prospective gained the company grounds of money flow throughout the year.
• Developed market strategies to obtain several varied alliances to dominate the market supply for the services provided by the company.
• Word of mouth advertising by landing credible accounts who were referential expansion to the accounts.
• Managed social media accounts to deliver videos and pictures about the events and jobs we seized.
• Followed weekly tenders and participated in the appropriate ones for our domain.
COMMUNICATION
• Direct contact with employees giving them to express their feedback and complains with no boundaries. Such association leads to direct criticism and appreciation of the team.
• Build strong relationships with clients, hence growing the circle of my acquaintances and possible future customers.
• Honest and straightforward personality with an edge of complimentary leads to better relationships with suppliers, competitors, the team and costumers
• Conducting training sessions and seminars.
• Reporting on daily responsibilities and tasks.
• Resolving client issues.
• Testing products and applications.
• Documenting processes and application instructions.
• Supporting and troubleshooting software issues.
• Attending meetings, sessions and other company events.
• Generating innovate ideas.