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Ngor Kuach, Customer Service Assistant

Ngor Kuach

Customer Service Assistant·Maria Living.CO

Kenya

High school or equivalent, Hospitality And Environmental Management

Work experience

Total years of experience: 4 years, 6 months

Customer Service Assistant

January 2025 - Present

Maria Living.CO

Nairobi, Kenya

January 2025 - Present

• Resolved customer inquiries with professionalism, ensuring a high level of service satisfaction.
• Maintained high service standards consistently in a fast-paced environment.
• Worked collaboratively with team members to achieve and exceed daily operational goals.

Company industry:
Hospitality & Accomodation

General Assistant

January 2024 - January 2025

Kapoeta Logistics & Parcels

Nairobi, Kenya

January 2024 - January 2025

• Facilitated daily operations by supporting customer-facing activities, ensuring smooth and efficient service delivery.
• Maintained cleanliness and organization of work areas, contributing to a productive and safe working environment.
• Assisted supervisors with various operational tasks, enhancing overall workflow and team productivity.

Company industry:
Distribution, Supply Chain & Logistics

Professional Athlete

January 2022 - January 2025

NBK Phoenix Basketball club

Nairobi, Kenya

January 2022 - January 2025

• Competed as a professional basketball player in Nairobi, Kenya, maintaining elite physical conditioning, discipline,
and teamwork under high-pressure, performance-driven conditions.
• Maintained peak physical condition.
• Followed strict schedules and worked effectively in a team environment.

Company industry:
Sports & Outdoor Activities

Education

Laiser Hill Academy International School

January 2022

January 2022

High school or equivalent, Hospitality And Environmental Management

Kenya

GPA (point): 2.4 out of 4

GPA (point): 2.4 out of 4

appointed as the head of environmental activities in the school

Laiser Hill Academy International School

January 2022

January 2022

High school or equivalent, Administration And Business Administration

Kenya

Skills

COMPUTATIONAL FLUID DYNAMICS

Intermediate

CLEANLINESS

Intermediate

COMPUTER SECURITY

Intermediate

CUSTOMER SERVICE

Intermediate

INTEGRATED LOGISTICS SUPPORT

Intermediate

MANAGEMENT

Intermediate

PHYSICAL FITNESS

Intermediate

PROFESSIONALISM

Intermediate

SELF DISCIPLINE

Intermediate

STRONG WORK ETHIC

Intermediate

COMPUTER LITERACY

Intermediate

MAID SERVICES

Intermediate

OPERATIONS

Intermediate

Languages

English

Expert

Hobbies and interests

Basketball

Kenya basketball federation- second place -2025