Ngwako Mokgohloa, Business Analyst

Ngwako Mokgohloa

Business Analyst

First National Bank

Location
South Africa
Education
Bachelor's degree, Business Analysis
Experience
17 years, 11 Months

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Work Experience

Total years of experience :17 years, 11 Months

Business Analyst at First National Bank
  • South Africa
  • My current job since September 2013

Duties :
o Interfacing between the business client and the development team with regards to the business and functional requirements.
o Ensuring that the business requirements are delivered in the implemented solution.
o Translating business requirements into Functional requirements Specification
o Interfacing between the business client and the development team with regards to the business and functional requirements
o Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts.
o Update and publish release notes related to the current system changes implemented
o Perform Functional Testing on the developed solution against the functional design specification
o Facilitate interviews or JAD sessions to expand the understanding of the business requirements
o Document, and maintain the set of system requirements together with the associated rationale, decisions and assumptions.
o Review test plans, scripts and test results to ensure that the system delivered conforms to quality standards and system.
Projects:
o IT Asset Management

System Analyst and Designer at First National Bank
  • South Africa
  • March 2013 to August 2013

Duties :
o Define and document the functional boundary of the system.
o Define and analyse the required interactions between the system and its environment in terms of interface constraints.
o Define and analyse each function that the system is required to perform.
o Perform a risk assessment on each requirement.
o Manage traceability between the system requirements and derived artefacts.
o Ensure that business needs/requirements are satisfied by the system requirements.
o Manage changes to system requirements.
o Document, and maintain the set of system requirements together with the associated rationale, decisions and assumptions.
o Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts.
Projects:
o E-bucks Reconciliation
o FNB Insure Brokers Reconciliation
Achievements:
o Handed over the FNB Insurance Broker Reconciliation control to Systems Accounting before agreed time

Business Analyst at ESKOM
  • South Africa
  • January 2009 to February 2009

Duties :
o Produce Impact study document after conducting a preliminary analyses to determine if the change requested by the customer is feasible or not
o Produce Detailed Design Specs from User requirements
o Produce Functional Design specification and facilitate sign-off from the stakeholders
o Facilitate JAD workshops
o Review Functional Design Documentation through peer review
o Business Process re-engineering using business expertise and understanding of functionality to enable the business to improve
o Provide a consultative service to customers using specialist knowledge of system functionality.
o Perform Data Modelling and Analysis on new and existing layers
o Software Configuration Management
o Software Project Management
o Prioritize Change requests, Service Requests and bug fixes
o Unit and Regression testing of the Application
o Business case development
o Business process mapping
Projects:
o Letsema Project, Integration of GIS to Asset manager system (Business Analyst, Systems Analyst, Developer)
o Smallworld version 411 product upgrade (Project Manager, Business Analyst)
o Data Centre Disaster recovery (Team lead, Co-ordinator)
o Smallworld Internet Application Server (Business Analyst)
Achievements:
o Enterprise Development Managers award in the Excellence

System Analyst at Telkom SA
  • South Africa
  • July 2006 to December 2008

Duties :
o Analyse User requirements and assist the Business analysts with compiling a Functional design Spec
o Produce Impact study document after conducting a preliminary analyses to determine if the change requested by the customer is feasible or not
o Produce Technical design specification from the Functional Design specification as provided by the Business Analyst
o Mentoring Junior and Intermediate Developers on best programming practices
o Develop and maintain interfaces between Smallworld and following systems:
o SAP using Enterprise Interface Architecture as middleware using Java Messaging Services API
o Perform Data Modelling and Analysis on new and existing layers
o Facilitate JAD workshops with the Business Analysts
o Compile Unit Test Plans, Installation Manuals, Operational manuals and Release Notes
o Review Documentation and Source code
o Prioritize Change requests, Service Requests and bug fixes
o Skills transfer to Junior and Intermediate Developers
o Unit and Regression testing of the Application
Projects:
o GIS to SAP integration (System, Business analyst)
o ARCGIS to Smallworld GIS integration ( System and Business Analyst)
Achievements
o Name in lights Award X2

Analyst Programmer at Telkom SA
  • South Africa
  • November 2004 to June 2006

Duties :
o Taking high-level business plans, ideas, problems or requirements and translate them into concrete functional specifications
o Analyze User Requirements
o Develop/customize solutions
o Development and implementation of Smallworld GIS applications according to design documentation using the Magik Programming language.
o Database administration functions on Smallworld
o Developing Object Orientated Programs
o Design and test solutions
o Oracle Database administration
Projects :
o Smallworld Product version 4.0 upgrade (Developer)

Analyst Programmer at T-Systems
  • South Africa
  • July 2002 to October 2004

Duties :
o Assisting with establishing User Requirements and Technical Specification documentation.
o Development and implementation of Smallworld GIS applications according to design documentation using the Magik Programming language.
o Testing / quality assurance of applications to ensure correct operation according to the User Requirement Specification
o Developing Object Orientated Programs
o Produce relevant application documentation, e.g. User Manuals, Unit Test documents, etc.
o Deployment of applications into production environment.

Education

Bachelor's degree, Business Analysis
  • at Tshwane University of Technology
  • June 2006

Business Analysis Systems Analysis Research and Methodology

Master's degree, Programming
  • at Computer Systems Engineering
  • December 2002

Programming PC Support Digital Systems

High school or equivalent, Mathematics and Physical Science
  • at Bokamoso Secondary School
  • December 1998

Mathematics Physical Science Biology English

Specialties & Skills

Requirements Gathering
Systems Analysis
Communications
Problem Solving
Business Analysis
Systems Analysis
Business Analysis
Technical Design Specification
Functional Design Specification

Languages

English
Expert

Memberships

IIBA
  • Normal Member
  • January 2012

Training and Certifications

B2T Business Analyst Associate (Certificate)
Date Attended:
November 2014
ITIL Foundation (Certificate)
Date Attended:
June 2006

Hobbies

  • Reading Novels
    Read 30 books in Year 2014
  • Share Investing